Senior Product Manager - Employer Product Office
Toronto, ON, CA, M5J 2V5
Description
Our team and what we’ll accomplish together
Join a team who has passion for advancing Personal Wellbeing and preventative health tools as part of the Employer Product Office.
What you’ll do
As a dedicated product professional with proven product strategy and transformation experience, you will work as part of a team to innovate on our global product strategy driving profitability based on data analysis. Working at the intersection of technology, business enablement, and customer experience, you’ll manage a strategic product portfolio including developing business cases, prioritize market requirements & product roadmap driving strategic outcomes.
Qualifications
What you bring
- Product Management Experience: Proven product growth and profitability strategies
- Business Case Development: Ability to build effective business cases and articulate succinct business rationale to an executive audience, including financial projections
- Communication Skills: Ability to effectively convey ideas to peers, executives, and external partners
- Technical/Business Curiosity: Natural curiosity and willingness to delve into the details of a solution to own the experience as the business prime
- Adaptability: Proven track record in balancing immediate and long-term priorities while being flexible and adaptable
- Strategy: Define, articulate, and implement product strategy across various portfolios
- Roadmap Development: Manage product roadmaps and collaborate with enabling teams to oversee lifecycle, including product and services introduction, optimization, and retirement
- Implementation: Drive strategy and execution of business initiatives while collaborating with stakeholders to define opportunities that optimize processes and deliver excellent customer experiences
- Thought Leadership: Define, analyze, and present product opportunities to cross-functional and senior stakeholders
- Relationship Building: Build strong work relationships with partners across TELUS Health and external vendor partners
- Customer Experience: Enhance engagement and improve experiences for both current and new customers
- Key Performance Indicators: Revenue, COGS (Cost of Goods Sold), Margin, Churn, Customer L2R (Likelihood to Recommend)
Great-to-haves
- Experience in the health industry
- 7-10 years of experience in product management and development
- MBA or other advanced degree