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Senior Product Manager- Go-to-Market & Product Marketing


Toronto, ON, CA

Req ID:  27982
Jobs by Category:  Digital
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular



Business Unit Spotlight:   #LI-Hybrid

You will be part of the Mobile Devices team, a dynamic, results oriented, learning-based organization that puts customers at the forefront of our product strategies. At Mobile Devices, our fun-loving attitude and our ability to rally behind one another allows our team to stand for and accomplish exceptional things that propel TELUS forward, while also evolving both professionally and personally along the way. 


Here’s the impact you’ll make and what we’ll accomplish together

Do you have a passion for transforming complex, multi-faceted problems/opportunities into actionable go-to-market strategies, whilst cultivating strong relationships?

As a Senior Product Manager – Go-to-Market & Product Marketing, you will be responsible for fueling, and launching, a highly integrated & strategic product/service capability across consumer mobility. In doing so, you will be collaborating with other business units across TELUS, to discover, shape, and deliver against a critical project(s), thus innovating on the way mobility consumers engage with TELUS, throughout their entire mobile device lifecycle. Your objective is to dive deep into the mobility customer journey flow, by identifying, evaluating, prioritizing, and launching new product capabilities, thus ensuring we are delivering a best-in-class customer experience. You will be part of a 6 person team, but will partner with 60+ team members across other functions and numerous external partners as part of your day-to-day work. 

Here’s how


  • Apply marketing strategy and consulting skill sets to structure complex issues into well defined and articulated strategies, which can then be translated into strategic action plans
  • Lead, develop, and execute the marketing strategy for new mobile device product capabilities, spanning 60+ stakeholders including technology strategy, marketing enablement, pricing, product, marketing communications, channel, base communications, and digital teams
  • Develop strong relationships with stakeholders at peer and executive levels, leveraging a strong ability to influence without authority to drive projects forward
  • Innovate on the mobile device customer journey, both in digital & physical channels, by thinking through a multitude of customer use cases/scenarios to deliver a seamless experience
  • Use keen financial acumen, business casing prowess, and close collaboration with enablement and technology strategy teams to bring new product capabilities to market
  • Post program/service launch, transition to leadership and program management to launch cross functional strategic programs
  • Anticipate the impact of emerging technologies (e.g. 5G) and device capabilities (i.e. SIM), and search for / develop new capabilities that capitalize on those opportunities





You’re the missing piece of the puzzle


  • Outstanding strategic mindset, with a love for distilling highly complex problems/opportunities into actionable strategies and go-to-market plans  
  • Excellent relationship building and influencing skills, with a proven ability to maintain strong cross functional relationships
  • Self-starter who thrives in ambiguity, and is willing to take complete ownership of a project end-to-end
  • Proficient in developing strong business cases, leveraging keen financial and strategic acumen
  • Demonstrated ability to juggle multiple projects and priorities, under tight timelines, whilst navigating an environment of rapid change
  • All star communicator, who has a strong presence interacting with senior leaders in a large organization
  • Passionate, dynamic, and committed, looking to continuously raise the stakes in their role




  • 4-7 years of progressive work experience; preferably in product management, strategy or marketing functions
  • Post-secondary degree in business, engineering or similar - MBA is an asset but not required
  • Industry experience in telecommunications, management consulting, or technology
  • Skills in consulting, project/program management, marketing strategy



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.






Diverse teams lead the way to innovation. Leveraging different perspectives, experiences and ways of thinking allows us to deliver better insights, decisions, and solutions. Embracing our individuality, and leveraging diversity of thought is an important part of the amazing culture we have built at TELUS Digital.

We are honoured to be recognized

Team TELUS at a glance

Days volunteered in our communities

Billion contributed to charitable and community organizations since 2000

Million customer connections


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.