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Senior Product Manager - Intrusion and Core Building Systems


Toronto, ON, CA Vancouver, British Columbia, CA Calgary, AB, CA Edmonton, AB, CA

Req ID:  1702
Jobs by Category:  Security & Automation
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular



Advanced Security and Automation integration professionals, be part of a transformational journey with innovative talent and cutting edge technologies

TELUS Custom Security Systems is looking for talented professionals with proven experience with advanced business security, automation, touchless environments, IT and building services products and services. Our security and automation business is positioned for rapid growth with an opportunity to take on-premise security to the cloud, managed security as a service and hosted solutions. In addition to smart buildings, smart communities and the integration of emerging adjacent technologies like energy management and cybersecurity. Let’s make the future friendly together!

Here’s the impact you’ll make:

You will have the opportunity to join a talented team, contributing to our transformational mandate. We operate in a dynamic growth environment, focused on helping TELUS become the leading provider of commercial and enterprise advanced security and automation integrated solutions in the country.

Our small but mighty team works both internally and externally to bring forward globally recognized, and sometimes bold, operational excellence strategies to life.

Here’s what we’ll accomplish:

  • You’ll be accountable for our Intrusion, Fire, Safety & Legacy Systems service strategy, market positioning, lifecycle management, and our associated service development roadmap
  • You’ll lead the creation and prioritization of market requirements, and back them up with clear customer use cases, competitive positioning, and solid business cases
  • You’ll play a crucial role in vendor selection, engagement and negotiations, working closely with our technology strategy, privacy, procurement and legal teams to ensure our solutions deliver the best-in-class customer experience TELUS customers expect
  • You’ll also own the P&L of our intrusion services business, reporting on monthly performance, developing total market opportunity and sizing, setting targets, and doing what it takes to meet or exceed your success objectives




You're the missing piece of the puzzle:
You are likely in a similar role today, with many of the acumen and experience points below:

  • You're passionate about security and automation
  • You plan and execute effectively
  • You communicate effectively across teams and organizational levels
  • You have innate curiosity and are a lifelong learner
  • You consciously team up and leverage influence
  • You’re proficient with accounting tools, including SAP
  • You have a bias for customer centric approaches
  • You have knowledge and experience in accounting principles and practices
  • You embrace ambiguity and effectively manage chaos



A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Security & Automation

We’re looking for talented sales professionals, solution designers, security technicians and customer support specialists with proven experience in commercial security and automation to join our team.

We are honoured to be recognized

Team TELUS at a glance

Days volunteered in our communities

Billion contributed to charitable and community organizations since 2000

Million customer connections


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.