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Senior Product Manager - IoT Connectivity Platform


Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Vancouver, British Columbia, CA

Req ID:  30421
Jobs by Category:  Sales and Marketing
Job Function:  Product Management & UX/UI Design
Status:  Full Time
Schedule:  Regular



IoT (Internet of Things) Connected Platforms team is a highly engaged group of individuals focused on enabling capabilities that will set the foundation for how TELUS Industry Solutions will build and deliver a connected platform ecosystem. We are a leader in the Canadian IoT market, leveraging our deep understanding and expertise in this space to deliver amazing outcomes for our customers, and the communities we live in. Reinforced by the strengths and diversity of our partners and acquisitions, we are on a journey to elevate our leadership in the industry by delivering powerful, integrated connectivity solutions to our customers and Canadians from coast to coast, all on the world’s fastest network.


Here’s the impact you’ll make and what we’ll accomplish together:


TELUS’ IoT Connectivity Platforms minimize the complexity and cost of managing connected assets for customers so they can run a more profitable IoT business. They allow customers to launch, manage and monetize their connected assets with real-time visibility and timely control.


As the Senior Product Manager for our global connectivity platform, you will provide technical product ownership and direction for our team, including:


  • Developing and implementing an effective and realistic product strategy and tactics related to SaaS-based pricing, bundling, positioning, product lifecycle, placement, promotion, service guidelines, partnerships and client needs
  • Managing the market and financial performance of existing and/or new platforms (including Revenue, Customer deal criteria/standards, Operating Profit, Free Cash Flow, Net Present Value, Internal Rate of Return, Discounted Payback, and Return on Investment and accountability for P&L)
  • Regularly evaluating the effectiveness of product performance in relation to sales and marketing objectives, financial and operational performance and the competitive environment
  • Developing, managing and optimizing multiple end-to-end value chains with accountable sub-process owners; Respond to production and service delivery issues and ensure resolution in a timely manner
  • Using likelihood to recommend, primary and secondary market research and review of competitive landscape to recommend solutions to better support and/or reposition existing or new products
  • Collaborating on cross-functional teams across all business units to manage margin, enable product/service delivery, methods to better support products, and supporting the delivery of integrated customer solutions through the effective influencing of stakeholders
  • Analyzing and anticipating trends and developing, owning and maintaining a product roadmap and business requirements through the understanding of market, customer, regulatory and technology trends
  • The ideal candidate for this role is a team player that believes strongly in continuous improvement and strives to achieve/maintain best-in-class performance through evolution and transformation





What YOU bring:


  • Experience with IoT platforms including SIM management platforms, device management platforms, and data visualization platforms
  • Familiarity with IoT security practices and technologies
  • Familiarity with hyperscale technologies and applications in IoT and multi-access edge compute (MEC)
  • Strong project and process management skills, and the ability to apply Agile to product development initiatives and market-attracting design thinking skills to create solutions
  • Excellent communication, presentation, and analytical skills
  • Able to develop relationships with key internal and external contacts, and ability to work within and lead teams
  • Able to develop, maintain and optimize end-to-end value chains associated with TELUS products and services
  • Knowledge of financial concepts including revenue, costs and profitability
  • Skills include JIRA, MS Project, VISIO, PowerPoint and Excel, or Google Workspace
  • A Bachelor’s degree in Business Administration or equivalent (MBA an asset)
  • 5-7 years of experience in product management and service development
  • Familiarity with telecommunications and B2B Systems, Information, Processes & Governance, to architect current and future modes of operation, in specific domains of focus (like Fulfillment, Billing, etc.) #LI-Remote MBIOT22



A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

Consecutive years our annual dividend payment has increased


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.