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Senior Product Manager

Location: 

Toronto, ON, CA, M5J 2V5 Vancouver, BC, CA

Req ID:  51259
Jobs by Category:  Health
Job Function:  Health Solutions
Status:  Full Time
Schedule:  Regular

Description

 

Our team and what we'll accomplish together:

 

The Product Strategy team for Employer Solutions is responsible for defining and executing the two to five year product vision for TELUS Health's Employer-paid healthcare business unit, spanning EAP, Worklife, Wellbeing and Clinical product capabilities in more than 160 countries globally. The business unit acquires new technical assets via internal development, M&A, and partnership on an ongoing basis, and will be an industry leader in unifying user identities across multiple healthcare solutions such that users will receive services that are highly personalised, deeply integrated and maximise clinical and wellbeing outcomes.

 

What you'll do:

 

Specifically with regards the unification of user identities across a complex, global ecosystem of healthcare products, you will:

 

  • Translate business strategy into product strategy
  • Own the product roadmap
  • Execute product strategy
  • Drive action throughout the organization to get products to market
  • Manage profitability and commercial success – own the business case
  • Provide insight to stakeholders on the product and market
  • Write requirements
  • Support Product Owners, Marketers and Sellers with product, industry and customer expertise

Qualifications

 

What you bring:

 

  • Sector knowledge: Deep understanding and practical experience of unifying user identities across diverse healthcare platforms and providers in both the public and private sector
  • Market research: Identify opportunities, risks, and shifts in customer behavior using data, industry reports, and competitive intelligence
  • Data-driven decision-making: Extract insights from large datasets, whether using Excel, SQL, BI tools (Tableau, Looker, Power BI), or other analytics platforms
  • Strategic thinking and roadmap planning: Define product priorities based on market gaps, feasibility, and business impact. Create structured, value-driven roadmaps
  • Stakeholder communication and storytelling: Present product strategies to product leadership, internal teams, and external clients. Align stakeholders through compelling narratives and data-backed insights
  • Cross-functional collaboration: Work alongside product managers, designers, engineers, and marketing teams to ensure seamless execution of product strategies
  • Understanding of engineering and technical feasibility: Partner with developers to assess constraints, ensuring product recommendations are practical and scalable
  • Customer-centric mindset: Engage directly with users, conduct interviews, and validate product concepts to ensure alignment with real needs
  • Business acumen and monetization modeling: Build business cases, define return on investment (ROI), and assess the viability of new product initiatives

 

Great to haves:

 

  • Demonstrable success in a complex technical, legal and operational ecosystem in which ambiguity is always present
  • Experience of consulting to Healthcare leaders and strategists
Salary Range:  $100,000-$150,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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