Senior Product Manager - Private Networks (location: remote)
Toronto, ON, CA Vancouver, British Columbia, CA Calgary, AB, CA
Description
Our Private Networks Product team is hiring!!
Private Networks (MPLS, Ethernet, Wavelength) is one of the largest portfolios in Telus Business Solutions and in this key role you’ll have the opportunity to help shape the way our business customers will communicate now and into the future. We work extensively with cross functional teams from various business units across the organization to deliver reliable and enhanced products, features and services to meet our customer needs first strategy as main burner.
Our team is a results-oriented and learning-based group that let you jump right in and take on some of our most challenging initiatives, allowing you to stretch your skills and help you grow.
What we’ll accomplish together and the impact you’ll make
The Product Enablement & Delivery Senior Product Manager of Private Networks within Product Marketing team will mainly work on established products for a massive base portfolio of our Public and Enterprise customer base. In this role, you will be responsible for new and existing products and service enhancements, scoping, design, business requirements, business cases, customer journeys and delivery to support our business goals, partnering with wide range of cross functional teams including technical, finance, operations, etc.
Here’s how:
- Manage the full end-to-end enablement of new products and/or enhancements to existing products, services, from concept through design, development, testing and launch
- Engage external and internal stakeholders across various business units to ensure cross-functional alignment
- Be a customer experience champion that helps our Private Networks Product Marketing team to solve business problems
- Serve as a subject matter expert and the liaison between technical and non-technical team members
- Build out executive-level progress updates and regularly present to senior leadership
- Complete capital management activities, including requests for project funding and managing project budgets
- Drive innovation and new product features to address market needs, user requests and product goals
- Work collaboratively with our stakeholder business units to identify and prioritize strategic and tactical initiatives and solutions that have the potential to create competitive advantage
- Keep informed of emerging marketing capability trends and develop forward-looking strategies and practices
Qualifications
You're the missing piece of the puzzle with:
- A bachelor’s degree or equivalent in business, engineering, science or telecommunications
- 5+ years of experience in hands-on product development, working with both modern and legacy technology
- Extensive Knowledge of the telecommunications industry in general and Private Networks (MPLS, Ethernet, Wavelength) in particular
- Experience in the development of business plans including business cases, cost/benefit analysis, revenue potential, pricing models, forecasts, and contracts
- You are a product/service development wizard, with experience in designing user stories, building test plans, launching products, and defining post-launch support models
- You are highly self-directed and thrive in a matrix, collaborative environment, with the ability to lead cross functional teams, set priorities and manage time efficiently
- You are passionate about customer experience
- You like things to move fast, and are skilled at using a combination of collaboration, influence, and creativity to overcome barriers hindering progression
- You are adept at building out a long term roadmap, leveraging a test and learn approach to help inform it
- You are recognized for using data to drive decisions and action
- You are comfortable communicating at all levels (senior leaders, external stakeholders, partners and developers)
- You can manage ambiguity and synthesize complex information into meaningful conversations and recommendations
- You have technical inquisitiveness, and are willing to get into the details of a solution to the degree that you can own the solution as the business prime
- You are able to effectively prioritize and execute tasks in a high-pressure environment
Great-to-haves
- MBA, PMP, Agile, or Process Management certifications would be an asset #LI-REMOTE