Senior Product Manager-Security & Automation

Description

Join a transformational journey with innovative talent and advanced technologies. The TELUS Commercial Business Security team is seeking passionate professionals experienced in leading product and service transformations to help develop and implement strategies to revolutionize the Canadian security and automation sector.

About the Role:

We're seeking dedicated professionals with proven program or project management, strategy, marketing, or product transformation experience. While experience in the security industry is beneficial, it is not mandatory. We value strategic-minded transformation leaders who can thrive in a dynamic environment and implement lasting change across products and processes.

Responsibilities:

In this role, you'll be a part of a dynamic team responsible for the development and expansion of business security and automation solutions. Working at the intersection of technology, business enablement, and customer experience, you'll manage a strategic product and services roadmap, gather and prioritize market requirements, develop business cases, and oversee multiple projects simultaneously.

Key Responsibilities:

• Strategy: Define, articulate, and implement product strategy across various portfolios
• Roadmap Development: Manage product roadmaps and collaborate with enabling teams to oversee lifecycle, including product and services introduction, optimization, and retirement
• Implementation: Drive strategy and execution of business initiatives while collaborating with stakeholders to define opportunities that optimize processes and deliver excellent customer experiences
• Thought Leadership: Define, analyze, and present product opportunities to senior leadership and stakeholders
• Relationship Building: Build strong work relationships with partners across TELUS and external vendor partners
• Subject Matter Expert (SME): Serve as the SME for our business security products
• Customer Experience: Enhance engagement and improve experiences for both current and new customers
• Key Performance Indicators: Revenue, COGS (Cost of Goods Sold), Margin, Churn, Customer L2R (Likelihood to Recommend)

Qualifications

You're the missing piece of the puzzle:

You are likely in a similar strategy, marketing, or product position today, possessing many of the following abilities and experience points:

• Product Management Experience: Expertise in agile product development is advantageous
• Business Case Development: Ability to build effective business cases and articulate succinct business rationale to an executive audience, including financial projections
• Communication Skills: Ability to effectively convey ideas to peers, executives, and external partners
• Technical/Business Curiosity: Natural curiosity and willingness to delve into the details of a solution to own the experience as the business prime
• Adaptability: Proven track record in balancing immediate and long-term priorities while being flexible and adaptable

Great-to-Haves:

We are particularly eager to connect with individuals who have one or more of the following:

• 5+ years of experience in product management, product development, or service design
• Experience in the physical security industry, particularly with globally recognized vendors
• University degree, preferably in Business, Engineering, or Computer Science
• Professional Engineering accreditation or MBA