Senior Program Manager - Network Optimization

Description

Do you want to be part of a high-growth team that is also accelerating the build and migration of our customers from to the new PureFibre network?

We are searching for a team member who operates with confidence who will apply their extensive knowledge to effectively and efficiently steer large cross-functional programs. We are seeking an inspiring and forward-thinking person who can motivate teams and continually improve how we manage programs to deliver best-in-class results for our teams, our customers and our business.

Your Impact and Our Collective Success

In this pivotal role, you will work closely with cross-functional teams and senior executives at TELUS to ensure seamless operations and program effectiveness to help transform our network strategies enabling business and our customers to thrive. As a program manager of this role at TELUS, you will lead large programs and indirectly oversee cross-functional resources to ensure the successful delivery of large, complex projects that are transforming our business.

Our goal is to drive revenue and loading across TELUS Business including SMB and Commercial, and the only way we can do that is to continually add the best people to our already great team.

What you’ll do:

As a Senior Program Manager, you will be part of a high-profile portfolio and report to the Director, Network Optimization:

• Strategy development and execution of strategic complex product programs to transform our businesses within our communities through a cloud-based, digital first approach while accelerating PureFibre migrations
• Hands-on program role requiring strong leadership and people skills
• Coordinate activities, priorities and timelines across a range of projects ensuring interlock across multiple teams
• Establish an ongoing method of reporting and sharing of program details effectively with Senior Executives and Operational team stakeholders
• Drive governance, risk management plans and mitigation strategies to ensure all stakeholders are informed
• Proactively engage internal teams, external parties and vendors to resolve issues
• Develop effective presentations, reporting and tracking of all program activities, from working-level to executive audiences
• Coach and consult on financial forecast, actuals and benefits realization
• Quickly develop relationships across the organization while contributing to a fun, collaborative and trusting work environment

Qualifications

What you bring:

• Easily communicate to different audiences in the language that they understand by leveraging your technical ability coupled with excellent communication skills
• 5-7 years of experience in program management, delivering multiple complex initiatives simultaneously from creation to implementation. TELUS experience is a distinct asset
• Presentation to Senior leaders with clear and concise messaging
• Strong problem-solving skills to clear roadblocks and resolve issues
• Demonstrate a “can-do” attitude that fosters a positive productive working environment, especially in pressured situations
• Program management methodology
• Experience working with sales, project teams, Fibre Network team, service delivery teams and other collaborative functional areas
• Embrace agile thinking and ways of working to be flexible and adaptable
• Understanding of emerging technologies and industry trends
• Program and/or Project Management certification
• You have deep insight of the fundamentals of taking a problem, conducting analysis, building recommendations, and executing on those recommendations
• Grit, drive for success, and a commitment to delivering promised outcomes
• You’re a good human, with a sense of humor

Join us in shaping the future of business growth at TELUS. Let's be Unbeatable, together!