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Senior Program Manager

Location: 

Toronto, ON, CA, M5J 2V5 Edmonton, AB, CA Calgary, AB, CA Vancouver, BC, CA Toronto, ON, CA

Req ID:  45870
Jobs by Category:  Operations
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular

Description

 

Are you ready to use your business, financial, and strategic acumen to drive the development and commercialization of new services for TELUS 5G and Industry Solutions?

 

Join our team

 

The Industry Solutions Service Introduction and Smart Transportation Program Office is the driving force behind the onboarding of services in support of our 5G & Industry Solutions Connectivity strategy. Are you an experienced and dynamic Senior Program Manager looking to be at the forefront of our 5G & Industry Solutions Connectivity strategy, driving the onboarding of innovative services and propelling our business unit to new heights.

 

Here’s the impact you’ll make and what we’ll accomplish together

 

As a Senior Program Manager, you’ll have the drive to work through ambiguity and energy to ensure every deliverable is completed.

 

Of course, to make this all happen, you’ll communicate with clarity and confidence to lead, inspire and inform stakeholders so they can do their part. When challenges arise, you’ll overcome these by seeking to understand, developing creative solutions, communicating, collaborating, negotiating and escalating when appropriate. Under your leadership, teams will deliver their contribution, drive successful product launches and enable superior business results for TELUS. Are you up for the challenge?

 

Here’s how

 

Here are some of the key responsibilities you will lead in this role:

 

  • Lead and execute key service development programs for new products and integrated solutions
  • Collaborate with cross-functional teams including Product Management, Business Marketing, IT Systems, and Operational Delivery
  • Govern complex programs through project streams coordination, collaborate with cross-functional teams (Product, Marketing, CTO, Operations, etc.) ensuring interlock across multiple teams and business units
  • Execute program plans (quality, risk, communication, resourcing, etc.) to align the program outcomes with stakeholder expectations and standards
  • Monitor cost, schedule and technical performance of component projects and operations
  • Ensure control of projects dealing with conflicting priorities, issues, risks dependencies and change
  • Develop and communicate executive-level reporting on program achievements and progress against all KPIs
  • Facilitate and support strategic discussions and recommendations at the director and VP level
  • Champion our TELUS culture and values with new TELUS team members

 

 

Qualifications

 

You're the missing piece of the puzzle

 

You are likely in a similar role today, with many of the following abilities and talents:

 

  • You are a compelling communicator: clear, concise and influential in all aspects of communication and facilitation
  • You are an action and team-oriented contributor: able to work in a self-directed manner to progress deliverables while engaging the team in vetting the plan, and ensuring they are updated frequently
  • You are a strong collaborator and relationship builder: someone that works well in cross-functional teams and builds trust easily
  • You are constantly curious: you are inquisitive by nature, unafraid to try different approaches to solve a problem and leverage best practices from other teams

 

Great to haves:

 

We are especially motivated to connect with individuals with one or more of the following:

 

  • Knowledge & awareness of the TELUS 5G & Industry Solutions organizational design, team culture, work processes and value chain systems or equivalent B2B experience
  • 5-7 years of applicable experience
  • PMP designation or equivalent experience

 

 
Salary Range:  $94,000-$140,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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