Senior Program Manager- TELUS Health Cybersecurity

Join our team and what we'll accomplish together

TELUS Health's Chief Security Office (CSO) is transforming how cybersecurity operates—moving from reactive defense to AI-powered, human-centered security. You'll join a team tackling one of modern cybersecurity's greatest challenges: deploying intelligent security tooling that analysts trust, leaders champion, and teams build around. You'll work alongside security leaders, risk and compliance teams, and technical experts committed to building a program where AI amplifies human judgment rather than replaces it.

As Senior Program Manager, you'll lead the delivery of complex cybersecurity programs that increasingly depend on AI tooling, and guide the organizational change that makes those capabilities effective. You'll own the full picture—the technology delivery and the human dimension that determines whether it succeeds. Your work will directly impact:

• Cybersecurity professionals, who gain new capabilities and confidence in AI-assisted tooling
• The security leadership team, who shift from managing resistance to championing innovation
• TELUS Health as a whole, reducing risk while building organizational capability

You'll operate at a highly strategic level, partnering with the CIO, the CSO (IT security, risk, compliance, security assurance, strategy, and PMO), and business stakeholders to deploy AI responsibly—coaching leaders, building literacy, and navigating the ambiguity and resistance that accompany significant change. This is a highly visible role with exposure across the organization.

What you'll do

Program Delivery & Orchestration

• Own the delivery of complex, multi-portfolio cybersecurity programs across security, security operations, and engineering functions
• Orchestrate execution from vision to value, keeping delivery, risk, and change activities aligned while removing blockers
• Hold the strategic view across workstreams, translating security strategy into executable programs with clear outcomes and quality standards

Change Strategy & Leadership

• Assess organizational readiness for AI-enabled security tooling, and identify and close gaps in capability, culture, and process
• Design and execute end-to-end change management strategies using structured methodologies (e.g., Prosci/ADKAR, Kotter)
• Coach security leaders and executives to become visible sponsors of transformation, translating strategy into compelling narratives that connect tooling change to mission, risk reduction, and team purpose
• Surface and address resistance constructively, building psychological safety around uncertainty and new ways of working

Stakeholder Engagement & Governance

• Map stakeholders across security, IT, risk, privacy, and the business, and build tailored engagement and communication plans
• Establish feedback loops and champion networks within the SOC to sustain momentum and drive adoption
• Keep executive sponsors informed on progress, risks, and value realized
• Partner with risk, privacy, and compliance teams to ensure responsible AI use that meets data protection, governance, and regulatory expectations

What you bring

• 6+ years of relevant experience in cybersecurity, technical program management, or transformation consulting, including complex, multi-team programs
• Demonstrated experience orchestrating delivery across multi-functional teams and multiple portfolios
• Strong working understanding of AI and generative AI concepts (e.g., Gemini, Claude, Microsoft Copilot) and their application to security tooling—fluency required, with deep technical build experience a plus rather than a must
• Proven experience leading organizational change and coaching or advising senior leaders
• Excellent communication and stakeholder management skills
• Ability to operate independently in ambiguous, fast-changing, high-stakes environments

Great-to-Haves

• Change management certification (e.g., Prosci, CCMP) or a recognized coaching credential (e.g., ICF)
• Security certification (e.g., CISSP, CISM) or demonstrated equivalent domain depth
• Bachelor's or Master's degree in cybersecurity, computer science, business, organizational development, or a related field
• Familiarity with responsible AI, AI governance, or model risk frameworks
• Experience deploying AI or automation tooling in a security operations context