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Senior Project Manager


Toronto, ON, CA Burnaby, British Columbia, CA Calgary, AB, CA Edmonton, AB, CA Ottawa, ON, CA Vancouver, British Columbia, CA

Req ID:  23408
Jobs by Category:  Operations
Job Function:  Project Management
Status:  Full Time
Schedule:  Regular



What you will do


  • Manage and lead large project(s) to migrate TELUS legacy customers into Service-NOW. Includes Mid-Market and Enterprise projects with high risk, complexity and business impact. Managing projects according to standard project methodology is your passion:
  • Apply the following duties independently and with mastery: 
    • Manage all aspects of the project
    • Manager related projects, or a portion of an Enterprise project over the entire life (initiate, plan, execute, control, close)
  • Define project scope and objectives, secure appropriate resources, develop schedules to ensure timely completion of project, group of related projects, or a portion of an Enterprise project
  • Manage project financials
  • Ensure control of project: dealing with conflicting priorities, issues, risks, dependencies and change
  • Ensure deliverables adhere to quality standards
  • Communicate project details effectively
  • Coach and mentor team members in latest project/program management methodologies (could include Lean six sigma, lean redesign, Own.it, etc.)


Your ideal profile includes

1. Project management methodologies, principles and practices – Advanced
2. Ability to work effectively with various levels of management and cross functional teams – Advanced
3. Interpersonal, communication, presentation & facilitation skills – Advanced
4. Organizational and time management skills – Advanced




Professional accreditation and experience 

1. Minimum of 7+ years of experience managing all phases of complex projects including complex cross-functional process improvement projects
2. University Degree and PMP designation
3. Lean Six Sigma Black Belt & Own.it certifications, or equivalent designation


A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.






We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

Days volunteered in our communities.

Team members that work at home or are mobile.

Million customers that TELUS is serving across Canada.


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.