Apply now »

Senior Project Manager - Project Management Office (SMB)

Location: 

Toronto, ON, CA, M5J 2V5 Vancouver, BC, CA

Req ID:  52869
Jobs by Category:  Operations
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular

Description

 

Our team and what we’ll accomplish together:

 

We are a customer-driven and product-minded team within SMB at TELUS, responsible for our company’s value chain evolution. We simplify systems and automate processes so that Sales and Operations teams can focus on what matters most, our Customers.

 

SMB System’s mission is to make life easier for our Customers and for our team. We are on a journey to achieve this via smart investments to reduce technical debt and legacy platforms so we can deliver a modern single national bilingual value chain capable of meeting the needs of our business. Our platform supports thousands of TELUS team members daily across Canada and in both official languages and has become an integral part of their success.

 

As a Senior Project Manager, you will be part of a high-profile portfolio and report to the Manager, Project Management Office. You will manage project(s) with moderate to high risk, complexity and business impact.

 

What you’ll do:

 

  • Independently manage all aspects of the project lifecycle for SMB Systems projects (initiate, plan, execute, control, close)
  • Define project scope and objectives, secure appropriate resources, develop schedules to ensure timely completion of project
  • Coordinate activities, priorities and timelines across a range of projects ensuring interlock across multiple teams
  • Proactively identify and resolve project-related issues, risks, and bottlenecks, ensuring minimal impact on project timelines and outcomes
  • Ensure all project changes are documented, reviewed, and communicated effectively to all stakeholders
  • Serve as the primary point of contact for project stakeholders, ensuring clear communication of project goals, timelines, and updates
  • Prepare and present regular status reports to senior leadership and stakeholders, highlighting project progress, risks, and key milestones
  • Develop relationships across the organization while contributing to a collaborative and trusting work environment
  • Identify opportunities for process improvements and drive the implementation of new change to enhance efficiency and scalability of the PMO and End to End Fulfillment Systems Team
  • Mentor and provide guidance to junior project managers and other team members, fostering a collaborative, high-performing team environment
  • Lead by example and promote best practices for project management across the team

 

 

Qualifications

 

What you bring:

 

  • 5+ years of experience in project management methodologies, principles and practices
  • Ability to work effectively with various levels of management and cross functional teams
  • Ability to develop strong relationships with stakeholders, meet tight deadlines, and tolerate ambiguity
  • Excellent leadership, analytical, communication and presentation skills
  • Interpersonal, communication, presentation and facilitation skills
  • Organizational and time management skills
  • Creative and innovative thinker
  • Grit, drive for success, and a commitment to delivering promised outcomes

 

Great-to-haves:

 

  • University degree and/or equivalent combination of experience and education
  • Bilingual (English/French)

 

 
Salary Range:  $95,000-$143,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Apply now »