Senior Proposal Manager, Enterprise & Public Sector

As a strategic leader within the Enterprise and Public Business segment, you will guide the end-to-end development of high-value, complex proposal responses. This role is focused on our Wireline and Wireless portfolios, including Mobility and IoT.

You are a pursuit strategist who understands that winning requires more than just good writing—it requires deep analytical rigor and the ability to navigate complex evaluation criteria. You will lead cross-functional teams to analyze procurement requirements, decode scoring rubrics, and deliver submissions that are both compliant and positioned to win. This is a senior individual contributor role focused on high-level project leadership, process innovation, and cross-functional coordination.

Strategic Leadership & RFP Evaluation

• Requirements & Scoring Analysis: Perform deep-dive evaluations of RFx documentation to decode technical, financial, and operational requirements. You will lead the team in understanding the customer’s scoring rubrics to prioritize efforts on high-impact areas that drive the highest evaluation points
• Win Strategy & Solutioning: Lead collaborative strategy and storyboarding sessions. You will partner with Sales and Technical Architects to translate complex Wireline, Wireless, and IoT solutions into compelling, high-scoring narratives
• RFP Lifecycle Leadership & Management: Serve as the central authority during the evaluation process, identifying gaps in the solution and ensuring the team addresses the customer's "hidden" needs and pain points. Establish and maintain key milestones and workback schedules across your stakeholder groups and Subject Matter Experts (SME’s) based on RFP deadlines and required internal review and governance timelines
• Analytical Rigor: Provide a layer of analytical oversight by comparing current pursuit strategies against past performance and competitor trends to optimize TELUS’s market position

Collaboration & Effective Communication

• Cross-Functional Coordination: Act as the primary bridge between Sales, Engineering, Product, Legal, and Finance. You must possess the credibility and influence to align these diverse groups toward a single, cohesive strategy
• Stakeholder Influence & Coaching: Confidently articulate business risks and strategic issues to senior leadership. You will coach Subject Matter Experts (SMEs) on how to write for an evaluator, ensuring technical jargon is translated into business value
• Relationship Management: Build strong, trust-based networks across the organization to facilitate rapid information gathering and problem-solving under tight, high-pressure deadlines
• Editorial Leadership: Accountable for developmental and structural editing to ensure a "one-voice" document that seamlessly integrates contributions from multiple stakeholders

Process & Tool Innovation

• Continuous Improvement: Proactively identify and implement enhancements to the proposal management toolkit, including frameworks for better bid/no-bid decisions and scoring-based post-mortem analysis
• Tool Development & Optimization: Lead the evolution of our proposal environment using Loopio and the Google Suite. You will be responsible for streamlining the lifecycle through library management, automated workflows, and standardized response frameworks
• Asset Management: Refine response templates specifically for the Enterprise and Public Sector markets to ensure they reflect the latest product innovations in Mobility and IoT

Qualifications

Knowledge, Skills, and Abilities (KSA)

• Strategic & Analytical Acumen: Proven ability to analyze complex procurement documents and lead a team toward a high-scoring submission based on objective evaluation criteria
• Communication Excellence: Superior professional writing, editing, and verbal communication skills; ability to influence cross-functional teams without direct authority. Bilingual proficiency (English/French) is highly desirable
• Segment Expertise: Strong understanding of the Public Sector procurement landscape (tendering law) and Enterprise business cycles
• Technical Proficiency: Expert knowledge of Loopio, Google Suite (Docs, Sheets, Slides), and the MS Office Suite
• Project Governance: Expert at managing major publications and diverse pursuit teams under demanding, fixed deadlines

Education & Experience

• Experience: 8–10 years of progressive experience in proposal development, professional writing, and strategic project management
• Education: University degree in Business, Marketing, or Communications. An MBA is considered an asset
• Bilingualism: Fluency in both English and French (written and verbal) is highly desirable to support our diverse national client base
• Certifications: * APMP Foundation level accreditation is required
  
  • APMP Practitioner/Professional or PMP certification is a strong asset
• Industry Knowledge: Deep experience in the telecommunications industry, specifically regarding Wireline and Wireless (Mobility/IoT) solutions, is highly preferred