Senior Software Developer - TELUS Consumer Health

Description

About TELUS Consumer Health

At TELUS, we are transforming health care with innovative solutions that empower people to live healthier lives. Our TELUS Consumer Health team is on a mission to improve access to primary care, mental health, chronic disease management, and aging-in-place solutions. As a Senior Software Developer, you will be crucial in defining the technical direction and ensuring the successful delivery of solutions that make healthcare more accessible for everyone.

About the Role

TELUS Consumer Health is seeking an accomplished and highly influential Senior Software Developer to elevate the quality, scalability, and delivery cadence of our software systems. In this role, your impact extends substantially beyond your individual output—you will act as a technical leader, domain expert, or potential Tech Lead, driving the technical vision and execution for complex, cross-functional initiatives.

You will be responsible for tackling the team's most challenging technical problems, designing coherent, multi-component solutions, and mentoring engineers to adopt new best practices. This is a role for a developer ready to drive significant, longer-term technical improvements across quarters.

What You'll Do in this Role (Responsibilities)

Technical Leadership & Vision

• Define Technical Roadmap: Set the technical vision, architect/design solutions, and gain support for them, defining the technical roadmap for complex projects and providing leadership for the team executing on them
• Complex Problem Solving: Use your deep domain expertise to write high-quality code and solve the team's most ambiguous and challenging technical problems across multiple technologies and products
• Architecture & Design: Successfully lead the design and implementation of complex, defect-free software solutions with multiple components interacting across API or system boundaries
• Review & Feedback: Provide quality feedback on designs written by other team members, asking insightful questions that solidify choices and surface erroneous assumptions
• Delivery Mastery: Capably roll out a component or major feature (and confidently deprecate existing systems) reliably, with a strong understanding and plan regarding potential failure domains
• Technology Stack: At TELUS Consumer health there are a variety of technologies in play. A Polyglot language environment with: TypeScript/Javascript, Java, Ruby are some of the predominant programming languages. In addition to the following frameworks and supporting technologies: React, Node.js/Express, Springboot, Rails, Kafka, GraphQL running in AWS, Kubernetes + Docker , with databases like:, PostgreSQL, MySQL, Redis

Strategic Impact & Process Improvement

• Drive Efficiency: Challenge the team to improve efficiency and effectiveness by getting buy-in for tackling technical debt, automating manual tasks, and adopting new and emerging best practices/tooling
• Cross-Team Coordination: Competently work across teams, leading complex collaboration and coordination efforts and acting as a trusted person for urgent cross-system issues
• Long-Term Initiatives: Drive and lead longer-term technical improvements or initiatives across quarters, balancing current and future technical needs to create robust solutions
• Discovery & Experimentation: Lead technical discovery or experiments on new providers and software to help the team make informed, best-fit decisions
• Estimation & Scoping: Develop very accurate estimating skills and ensure tasks/new functionalities are thoroughly understood and consistent with business and product partner needs

Collaboration & Mentorship

• Stakeholder Alignment: Make informed decisions by consulting the right stakeholders, balancing technical details with the big picture, and securing buy-in for large pieces of work
• Conflict Resolution: Effectively use communication skills to fix disagreements and make decisions, asking questions that dig into underlying context and de-escalating technical arguments
• Mentorship & Development: Seek opportunities to mentor and develop Level 1-3 team members, sharing knowledge and contributing to the community of practice
• Team Empowerment: Leverage the strengths and skills of team members, helping to identify talent gaps and contributing to a supportive, inclusive, and authentic team environment
• Metrics & Success: Design appropriate priorities, success metrics, and a clear path to satisfying them for team projects

Qualifications

What You Bring (Skills & Experience)

• Demonstrated Seniority: Proven ability to drive the design and implementation of complex software solutions, having successfully delivered multiple capabilities in different technologies to production
• Architectural Fluency: A proven ability to create coherent, defect-free designs involving multiple interacting components/systems
• Technical Breadth & Depth: Demonstrated breadth and depth across most technical skills, with experience across multiple programming languages and modern cloud/backend technologies (e.g., AWS/GCP, Microservices, Kubernetes)
• Debugging Mastery: Ability to quickly and effectively debug complex, cross-module issues, with deep knowledge of underlying libraries, platforms, and systems
• Strategic Mindset: Proven ability to challenge the status quo on functionality and process, consistently seeking technical advancements and considering their application within TELUS
• Impact Awareness: Strong understanding of the implications of technical decisions, adjusting approach based on impact and risk

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