Senior Strategy Manager - AI GTM & Value Realization
Toronto, ON, CA, M5J 2V5
Description
Join our team and what we'll accomplish together
About the SMB Agentic AI Sales Team
We are the SMB Agentic AI Sales Team. Our mission is to bridge the gap between AI potential and frontline reality. We operate as a high-speed innovation unit designed to rapidly explore, prototype, and scale new AI capabilities that reduce administrative work and help our sales teams spend more time with customers. We aren't just building tools; we are building the underlying architecture for durable, scalable AI-enabled workflows across TELUS.
The Impact You’ll Make
As a Senior Strategy Manager, you are the architect of adoption and the guardian of business value. While our "Rapid Prototypers" build at 10x speed, you ensure those solutions deliver measurable business impact.
This role sits at the intersection of Sales, Product, and Executive Leadership—you will influence strategy at the Director level and above. You will own the Go-To-Market (GTM) and Change Management strategy, while serving as the team’s primary measurement owner. You will establish the frameworks that validate our prototypes, ensuring every initiative is backed by a rigorous business case and a clear path to scaling. You are the bridge that connects rapid experimentation to evidence-backed, scalable business outcomes.
How You’ll Do It
1. Lead Large-Scale Tech Change & GTM
- Drive Adoption at Scale: Lead the rollout planning and feedback loops for a population of 800+ sales reps. You aren't just "pushing" tools; you are crafting the narrative that makes AI an indispensable partner for the frontline.
- Orchestrate Stakeholders: Lead our weekly cross-functional Director Steering Committee, aligning stakeholders across Sales, Marketing, and Product to ensure project buy-in and resource alignment.
2. Drive Business Case Alignment & Value Tracking
- Quantify Impact: Design and execute pre-and-post time studies to quantify "soft" and "hard" gains (e.g., reducing discovery prep from 3 hours to 1 hour) to build high-integrity business cases.
- Standardize Methodology: Ensure that targets and benefits across all Magma initiatives are tracked with a consistent methodology, providing a single source of truth for the program's overall ROI.
3. Executive Storytelling & Governance
- Synthesize the Narrative: Transform complex AI performance data into high-impact executive narratives that justify continued investment and showcase our "Value Lead" status.
- Track the North Star: Manage the project's overall benefits-tracking methodology, ensuring all AI-related gains are clearly tracked against our broader program targets.
Qualifications
What you bring
You’re the Missing Piece if:
- You’re an AI Catalyst: You have a genuine passion for the Agentic AI revolution and deeply understand how LLMs can solve legacy business friction.
- You’re a Champion for Change: You understand the psychology of adoption and have the empathy required to tell a compelling story to our 800+ sales reps. You know how to move users from "skepticism" to "super-user" by speaking their language and solving their specific pain points.
- You’re a Methodology Mind: You are comfortable quantifying productivity and have experience building performance-tracking frameworks from scratch.
- You’re an All-Star Communicator: You can navigate difficult conversations, manage competing priorities at the Director level, and articulate complex value propositions in simple, persuasive terms.
Why Come Work With Us:
- Flexible Work: No matter how you work best, we provide the tools and technology needed to work from wherever you are most productive. We believe in outcomes over "desk time."
- Agile & Entrepreneurial: We provide the autonomy of a startup with the resources of a Tier-1 telco.
- High Profile: You will work on one of the most visible and strategically critical AI initiatives at TELUS.
- Growth & Training: Access a dedicated training budget to stay at the forefront of AI Strategy, Agentic Workflows, and GTM.