Senior Strategy Manager - Post-acquisition Integration

Description

Ready to create new opportunities in unchartered territory?

The TELUS Health Post Acquisition Integration team works collaboratively with stakeholders across the business to ensure we maximize the expertise and capabilities of acquisitions, in order to compete more effectively in the market and accelerate growth and offer more products and solutions to address customer needs. Our team is responsible for the development of post acquisition strategies & plans. Once an acquisition is completed, our team takes the lead to seamlessly integrate the acquired companies into TELUS.

The Post-Acquisition Integration (PAI) team is reinventing the future for TELUS Health through the thoughtful integration of products, people and processes that TELUS Health has acquired. When two organizations come together we’re given an opportunity to explore new ways of working that incorporate the strengths of both organizations.

We are searching for a highly flexible individual who thrives in an environment where ambiguity and business challenges are replaced with solutions and defined plans. The successful candidate will be an innovative self-starter & natural collaborator who is results driven, providing expertise on profitable outcomes for sales and operations efficiencies, including analytics and trends, to drive strategic recommendations that help optimize performance and successful integrations.

Together here is what we will do

Supported by the Director of PAI Business enablement your mandate as Senior Strategy Manager is twofold:

1. Work in collaboration to drive the execution of go-to-market (GTM) strategies supporting the cross selling tactics within TELUS Health (TH) channels and acquired companies to help maximize lead generation and profitable growth measured against key performance metrics

2. Support the enablement of the TELUS Health post acquisition team by developing tools and processes at the macro level that ensure the success of each acquisition.

This is a career shaping opportunity that will set you apart from many as you help build and grow new lines of business at TELUS. Are you up for the challenge?

Here's how

Here are some of the key responsibilities and activities you will lead in this role:
 

• Use your ability to perform an appropriate level of assessment to recommend solutions; make sound decisions based on tangible data and analysis, experience and judgment
• Serve as key interlock and contact between the various sales & marketing teams within TELUS Health and the acquired companies to ensure we meet or exceed the value creation targets set forth in the business case of the acquisition
• Engage in various sales and operational focus group settings to assess program effectiveness, feedback and performance analytics
• Support program tracking and reporting requirements across multiple acquisitions
• Pull and analyze data and apply business knowledge to derive & summarize critical insights feedback and recommendations
• Champion the TELUS culture and values with new TELUS team members

Qualifications

You're the missing piece of the puzzle

You are a change agent; you are always looking for ways to improve processes or outcomes to better our internal or external customer experience and are naturally compelled to challenge the norm, seeking a deeper insight and understanding of key business drivers. You are likely in a similar strategy or program role today, with many of the abilities and experience points below:
 

• You demonstrate strong adaptability and problem-solving skills, with an ability to work effectively with limited information, extrapolate from available data and pivot strategies as new information emerges or circumstances change
• You are known for action and being a team-oriented contributor: Able to work independently to progress deliverables while engaging the team in vetting the plan and ensuring they are updated frequently
• You are a decision maker/problem solver: You have experience assessing impacts and trends of potential pain points and propose feasible solutions
• You have a knack for data management: You naturally look for patterns and analyze results, using data effectively to make meaningful improvements
• You have an affinity for technology and analytics. You may not be a programmer, but you’re able to get deep into various tools like CRM instances, Google Suite and Tableau to help simplify and automate work
• You are constantly curious: You are inquisitive by nature, unafraid to try different approaches to solve problems and leverage best practices from other teams
• You have a collaborative spirit, thriving in cross-functional team environments and building good working relationships to influence others at all levels of the organization

 
Great-to-haves

We are especially motivated to connect with individuals with one or more of the following:
 

• Experience on TELUS teams working in strategy, enablement, sales or marketing
• Sales or sales operations experience or knowledge
• Executive level communications and documentation skills
• A business ownership mindset

Advanced knowledge of English is required, because you will, most of the time, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position's main responsibilities, given its national scope.