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Senior Strategy Manager - Resource Management Office, Badal

Location: 

Toronto, ON, CA, M5J 2V5

Req ID:  46818
Jobs by Category:  Operations
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular

Description

 

We’re on a Mission to be the #1 Cloud Services Provider


Our team consults on Cloud, Data and Machine Learning solutions for customers across verticals. As a leading partner of Google Cloud Consulting we want to grow our footprint to enable as many customers considering Cloud Adoption, Data Management Solutions, AI and ML. 


The Impact You’ll Make and What We’ll Accomplish Together:


As a Sr. Strategy Manager, you’ll oversee resource planning and forecasting, ensuring project alignment while balancing efficiency and costs. Your role will enhance workforce allocation through data-driven decision-making, skills assessment, and automation, to ultimately build the Resource Management Practice. Work with Technical Delivery Leads to understand organization capabilities and identify utilization improvements. You will identify risks, mitigate conflicts, and improve utilization tracking to support leadership’s strategic planning.


Here’s How:


Around Resource Planning & Forecasting, you will:

  • Manage workforce planning across staff augmentation, contractors, and sub-contractors
  • Align active and upcoming projects with forecasted resource demand

 

With regard to Capacity & Utilization Management, you will:

  • Monitor resource utilization rates to ensure optimal workforce balance
  • Collaborate with Leads and PMs to mitigate over/under allocation risks

 

As pertains to Conflict Resolution & Risk Mitigation, you will:

  • Identify and resolve resource conflicts by leveraging data-driven insights
  • Ensure strategic alignment between business needs and workforce availability

 

Regarding Skills Assessment & Workforce Development, you will:

  • Continuously evaluate skills and performance output across teams
  • Recommend upskilling initiatives to address skill gaps

 

When it comes to Data Analysis & Performance Insights, you will:

  • Analyze resource allocation trends to track efficiency and optimize budgets
  • Assess actual vs. forecasted performance and report utilization gaps

 

Specific to Innovation & Automation, you will:

  • Automate resource tracking and enhance process efficiency through technology
  • Propose and implement new tools to improve workforce forecasting

 

 

Qualifications

 

You’re the missing piece of the puzzle:


You are likely in a similar strategy, program or resource management role and have many of the following abilities and experience points:

 

  • You are known for data analysis and resource management
  • You resolve workforce conflicts using data-driven insights
  • You are a master at aligning resource allocation with business and budget goals
  • You are a proficient user of resource forecasting tools and workforce planning strategies
  • You are renowned for stakeholder management and leadership collaboration


Great-to-Haves:


We are especially motivated to connect with individuals with one or more of the following:

 

  • Experience in a Resource Management Office (RMO) or similar function
  • Professional certifications, such as PMP, Six Sigma, or Workforce Planning Specialist
  • Familiarity with automation tools, Smartsheets, Power BI, or Excel modeling

 

 
Salary Range:  $102,000-$154,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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