Senior Supply Planner


Toronto, ON, CA, M5J 2V5

Req ID:  40040
Jobs by Category:  People & Culture, Finance and Corporate Affairs
Job Function:  Procurement, Supply Chain & Real Estate
Status:  Full Time
Schedule:  Regular



Our team and what we will accomplish together


At our core, we are committed to delivering the best experiences for our customers. We continuously develop our supply chain and team to ensure we exceed expectations. By investing in our people, we empower them to grow alongside us.


TELUS Supply Operations purchases, manages and distributes all materials and services for our company from infrastructure to consumer mobile through over 1,000 points of presence, and direct to our customers. We are transforming how we deliver service to our customers, and to the communities in which we live and work.


Your new team owns demand and supply planning, purchasing and inventory management for TELUS’ consumer businesses including wireless mobile products and in-home TV, Internet and Security services. Importantly, supporting TELUS’ leadership in sustainability, your new team also owns reverse logistics and reuse of TELUS’ in-home products.

What you’ll do


You will be responsible for creating and managing the supply plan for your portfolio, focussed on the refurbishment and reuse of TELUS’ in-home products. Responsible for purchasing, scheduling and managing the flow of materials and services you will contribute to TELUS’ sustainability efforts through the reuse of products while supporting our customers and business goals. You will:


  • Establish and execute inventory plans to meet business goals including financial, availability, inventory turns and obsolescence
  • Communicate supply plans to stakeholders at different levels with insights derived from system and supplier data to support decision making
  • Establish and curate meaningful supplier relationships to ensure the timely delivery of products and services, and to continually improve service level expectations and performance
  • Manage the introduction of new products into the refurbishment and reuse process, collaborating with stakeholders in technology, marketing and procurement
  • Identify opportunities for improvement and lead projects to implement business and process improvements to, for example, reduce cost, improve supply reliability and service, and reduce team member effort
  • Provide analysis and insights to guide and support stakeholders to ensure that suppliers provide materials or services at competitive prices





  • Experience in demand or supply planning, and execution tools (e.g. ERP - Enterprise Resource Planning) to an intermediate/advanced level
  • Experience of purchasing and inventory management with a thorough understanding of principles and methods including industry standard compliance requirements
  • Proven ability to provide in-depth data analytics and insights to influence and support decision making within Supply Operations and TELUS business units
  • Excellent communication and presentation skills with the ability to effectively communicate inventory and supply related concepts, plans and issues
  • A record of planning, executing and implementing process improvement initiatives
  • Ability to establish, curate and manage supplier relationships in a fair, collaborative manner while ensuring TELUS' requirements are met
  • Degree in a related field
  • 6-8 years of relevant experience. An experienced Demand / Supply Planner

Great to haves


  • Detailed knowledge and experience of SAP S4 / Blue Yonder
  • SCM designation



Salary Range:  $67,000-$101,000
Performance Bonus or Sales Incentive Plan:  12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.





People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

2023 engagement score

Team members worldwide

# of years voted One of Canada’s Best Corporate Citizens


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.