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Sr Business Analyst

Location: 

Toronto, ON, CA, M5J 2V5

Req ID:  52187
Jobs by Category:  Health
Job Function:  Health Solutions
Status:  Full Time
Schedule:  Regular

Description

Here’s the impact you’ll make and what we’ll accomplish together

You’ll be part of the team and play a vital role in developing and executing programs. You will leverage the synergies between our existing portfolios and support the new and exciting roadmap of TELUS Health offerings. To be successful in this role you’ll need to be someone who is a natural collaborator, innovator and problem solver that can work with multiple stakeholders across the product development and business teams. If you are a strategic thinker who also thrives on executing results this is the role for you.

 

Here's how

  • Work in close collaboration with CIO on strategic initiatives – supporting the PM
  • Responsible for prioritization of release content in collaboration with the PM/CIO
  • Review and Validate solution impacts/issues related to release content
  • Responsible for the creation of Product Change Requests and supporting analysis
  • Responsible for the review of existing and new change requests for completion and accuracy
  • Support the stakeholders team with the business requirements, solution definition & business process mapping
  • Responsible for the approval of the Business Requirements Documents, Solution Requirements Specifications and Business Solution Document
  • Support product demos and presentations
  • Support impact analysis and communication for legislative changes
  • Responsible for supporting the creation and maintenance of product documentation
  • Build strong relationships with product and internal teams 

Qualifications

You're the missing piece of the puzzle

 

  • Advanced knowledge in Sales Cloud Lifecycle
  • Experience/Understanding of Employer Solutions organization
  • Proven ability to document either business processes or technical requirements documents
  • Experience in business process mapping
  • Demonstrated influence and strategy skills
  • Excellent analytical thinking, analysis, and problem solving skills
  • Ability to handle multiple assignments and manage major projects to successful completion
  • Excellent verbal and written communication skills; able to develop presentations through logical reasoning and structuring
  • Highly proficient with Excel, Powerpoint/Slides/MS teams
  • Strong customer focus
  • High level of attention to detail and professional rigor regarding work deliverables
  • Organized, deliberate, and reliable in structuring work

 

Great-to-haves

 

  • Bachelor's degree or equivalent in education and experience
  • BA designation or working towards the designation is preferred. Comparable work experience will be considered as well as those working towards PMP or Six Sigma designation
  • Minimum 5 years of experience in project management, business analysis or a related function in the healthcare IT sector (e.g., strategy, planning, operations)
  • Bilingual – English/French is an asset 
Salary Range:  $72,000-$108,000
Performance Bonus or Sales Incentive Plan:  12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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