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Senior Business Analyst


Toronto, ON, CA

Req ID:  24998
Jobs by Category:  Operations
Job Function:  Financial
Status:  Full Time
Schedule:  Regular

Join our team and what we'll accomplish together


Are you a driven and passionate professional, ready to drive change and lead the culture of everyday innovation within Supply Operations? If this describes you, the Supply Chain Transformation team awaits you. TELUS Supply Operations purchases, manages and distributes all materials and services for our company from infrastructure to consumer through over 1,000 points of presence and direct to our customers. We are transforming how we deliver service to our customers and creating a competitive advantage leveraging data and automation.


As the Senior Business Analyst you will be a part of a diverse team of specialists who will drive operational excellence in all things Master Data, you will help facilitate continuous improvement, provide technical support, guidance, governance and strive to maintain high quality of data across all applications.


What You’ll Do


  • You will be responsible for PM/MM data for TELUS, and will play a role in the creation, maintenance, quality of the data and enforcing policies and standards
  • You are a fast learner who can understand new systems, tools, and processes especially used in data loads 
  • You will lead and work with technical and development teams and project managers who, with your support, will be responsible for the execution of their project streams and its impact on the overall program
  • Leading and implementing projects (from initiation to closeout) You have a proven ability to take ownership of a projects
  • Connect with leadership at multiple levels to demonstrate the plan, explain capabilities and the business outcome
  • Engage a broad range of stakeholders ranging from Mobility & Home Solutions Marketing teams to Infrastructure engineering to build seamless product flows across our end to end supply chain
  • Align business requirements around data architecture and automation standards making sure all necessary teams are consulted
  • Collaborate across large stakeholder groups making sure all requirements are understood and aligned to

What you bring


  • Minimum 4-7 years of Supply Chain, Operations, Management Consulting or general business experience
  • University degree in Business/ Commerce, Accounting, Computer Science, Engineering and/or similar discipline
  • Demonstrated experience and superior working knowledge of SAP including S/4 HANA in Plant Maintenance (PM) and Materials Management Module (MM)
  • Hands-on experience with SAP, including participating in technical and systems transformation projects with SAP, third-party suppliers, systems integration and architecture
  • Superior relationship management skills, with an ability to quickly establish rapport with leaders, peers, and working teams
  • Experience coordinating several competing priorities spanning cross functional groups
  • Strong oral, written and interpersonal skills 
  • End to end knowledge of supply chain management, across both Forward and Reverse logistics flows
  • You are a fast learner who understands the business and the systems/processes needed to deliver




  • Previous experience with a full SAP upgrade lifecycle
  • SAP Certification in PM and MM
  • A natural negotiator, with the ability to understand an influence cross functional priorities
  • Experience with Winshuttle


A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.






We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

Days volunteered in our communities.

Team members that work at home or are mobile.

Million customers that TELUS is serving across Canada.


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.