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Sr Strategy Manager -Wholesale Voice Product & Operations

Location: 

Toronto, ON, CA Edmonton, AB, CA Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Vancouver, BC, CA

Req ID:  53702
Jobs by Category:  Operations
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular

Description

 

TELUS Partner Solutions (TPS) is the wholesale division of TELUS.  We work with Canadian and international organizations to enhance their product offering and to engineer a broad range of possibilities for them and their end customers.  

 

We are searching for a highly motivated self-starter who is passionate, results-orientated and has a keen sense of curiosity. As a Sr. Strategy Manager, you will be responsible for driving strategic projects as a crucial member of the Partner Solutions Management team.  The successful candidate will be part of a diverse, high performance team of results-oriented professionals to assess, deliver, and manage a variety of voice telecom solutions to our customers.  This tightly knit team consists of individuals who understand how to balance sales, customer care, regulatory/CRTC mandates and client needs throughout the lifecycle of a product.

 

Why YOU will love this opportunity:

  • Play a meaningful role in shaping the voice interconnection strategy of one of Canada's leading telecommunications companies

  • Work at the intersection of network strategy, financial optimization, regulatory governance, and AI-driven transformation

  • Flexible work program that gives team members the ability to work where and when they’re most productive

  • We offer competitive compensation, comprehensive benefits and Share purchase program with a generous company contribution

  • Opportunities and support for growth & development 

 

What YOU Will Do:

  • Drive revenue growth and execute cost optimization initiatives across the Transit & Termination financial portfolio, delivering meaningful and measurable savings for the business

  • Manage IP Network Interconnection activities end-to-end — overseeing the technical and commercial relationships that enable voice traffic exchange between TELUS and domestic and international carrier partners

  • Perform billing and settlement analysis and invoicing across voice interconnection functions — ensuring accuracy, timeliness, and revenue integrity

  • Own operational & vendor management of voice billing systems — monitoring for exceptions in routing and the processing of Call Detail Records to safeguard revenue assurance and billing accuracy

  • Support voice network rationalization efforts to reduce operational spend and modernize legacy voice infrastructure

  • Facilitate Revenue Assurance activities, including settlement revenue and cost reconciliation operations across carrier partners

 

Whatt you bring

 

 

  • Excellent collaborative skills, with a proven track record of working with cross-functional teams such as Finance, Marketing, Product, and Operations

  • Strong sense of determination and grit. Able to deal with ambiguity, lead through influence and drive projects to completion while working with competing priorities

  • Experience working with all levels of the organization

  • Demonstrable financial analysis skills 

 

Candidate Qualifications

  • Education

    • A Bachelors in Business Administration, Finance, Engineering or equivalent

    • A Masters degree in Business Administration (MBA) (considered an asset)

  • Experience

    • 5+ years of related work experience in voice telecommunications operations, product management or similar roles

 

Your Strategy. Their Success. Our Impact.

Every decision you make as Sr. Strategy Manager ripples across Canada's telecom ecosystem. Drive revenue growth, optimize costs, and modernize infrastructure while working flexibly with a team that gets results. This is where strategy meets execution—and where you'll thrive.

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#LI-REMOTE
 
Salary Range:  $86,000-$160,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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