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Strategy Manager, Business Architecture


Toronto, ON, CA Edmonton, AB, CA Vancouver, British Columbia, CA Calgary, AB, CA

Req ID:  31270
Jobs by Category:  Sales and Marketing
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular


Join our team

We are looking for a highly-motivated and results driven individual to join the Business Architecture team. This is an exciting role in which you will be involved in delivering on enterprise wide programs and initiatives. We are looking for someone who excels in a business ownership environment, is excited by end to end portfolio management and demonstrates strong leadership, storytelling, relationship building and negotiation skills.


Here’s the impact you’ll make and what we’ll accomplish together


In this role as a Strategy Manager, you will be responsible for creating the long term vision, roadmaps and strategy for Commerce & Retail systems at TELUS. You will manage opportunity evaluations and delivery by partnering with various TELUS business units to ensure consumer & business solutions have the system and architecture roadmap to succeed. You will collaborate with cross functional teams to support the right prioritization and delivery of capabilities in our systems that will impact the customer and sales teams experiences.


Here’s how


  • Create an interlocked future state plan by gaining alignment with cross-functional business units
  • Help to define models, processes and success metrics to enable delivery of new capabilities
  • Drive the Capital planning process for the Channel team (corporate stores, dealer partners and national retail) including sizing business opportunities, building out business cases, defining the implementation strategy, presenting capital asks to executive stakeholders and driving the execution strategy for funded initiatives
  • Coordinate across several technical teams to ensure that desired business outcomes and capabilities are being delivered
  • Assess opportunity cost and trade-offs in delivery schedule of initiatives
  • Effectively manage the funnel of opportunity evaluations and drive alignment on initiatives between business and enabling units at an early stage through socialization
  • Work closely with the stakeholders to collaboratively update the strategic outlook, identifying opportunities and threats in the coming years, ensuring individual program strategies will contribute to establishing TELUS as the easiest Telecommunications company to do business with
  • Identify future service needs to ensure our stores are making adequate and timely investments in key areas; augment the opportunity evaluations funnel as needed
  • Manage on-going program capital and financials including developing and tracking program KPIs and monthly & quarterly spend forecasts
  • Represent Channel capital initiatives as required, including managing various projects within the Commerce & Channel roadmap to ensure they adhere to allocated budget and deliver on the scope / benefits required





You’re the missing piece of the puzzle


  • You are a self-starter with proven organization and time-management skills and the ability to prioritize and handle multiple tasks and deadlines 
  • You have experience leading large complex programs and high performance teams
  • Your Technical curiosity helps you simplify complex problems between teams
  • You have the ability to adapt to changing priorities and are comfortable working with ambiguity with a demonstrated ability to think creatively and strategically
  • Experience with executive reporting
  • You are able to quantify goals and results in the creation and implementation of business strategies
  • University degree in business, commerce or related discipline and 2-4 years of relevant experience




  • Telecommunications expertise and/or experience
  • Knowledge of Software Development Lifecycle (agile & waterfall frameworks) 
  • Experience working with development teams and knowledge of technology development processes


What WE Give Back to YOU


  • Opportunity to show your stuff and be recognized and rewarded for excelling
  • Highly-engaged, dynamic and collaborative environment
  • Opportunities for personal development through training, networking and career development
  • Organization that actively supports you giving back to the community you live in



A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

Consecutive years our annual dividend payment has increased


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.