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Strategy Manager


Toronto, ON, CA Barrie, ON, CA Vancouver, British Columbia, CA Edmonton, AB, CA Calgary, AB, CA

Req ID:  27312
Jobs by Category:  Operations
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular



Our team and what we’ll accomplish together


Are you interested in driving innovation through IT solutions? Are you curious about the decision making process leading to IT strategies? If so, we want to hear from you.


The Sales and Operations Enablement team is looking to fill the role of Strategy Manager. In this role the strategy manager will be responsible for supporting the execution of the planned roadmap and ensuring financial efficacy of initiatives. In this role you will have exposure to all of the projects in the portfolio with opportunities to inject your innovation ideas.


You will develop strategic business partnerships with the multiple operation teams through engagement and active consultation to ensure a clear line of sight to the benefits our IT projects will deliver. Your analytical skill-sets will come into good use to plan for and track benefits realization.


What you’ll do


Use strategy and analytics skills to provide insights to create and drive change that improves the customer experiences and deliver real benefits


  • Contribute to roadmap development
  • Work with project primes to ensure sound business cases are established
  • Work with operational leadership to garner support on IT initiatives and the planned benefits
  • Establish best practices for tracking and reporting actual realized benefits
  • Monitor and track actual realized benefits 
  • Maintain a portfolio level view of business case benefits
  • Support the creation of presentation material telling the story of operational improvements to be delivered through capital spend initiatives
  • Manage small scale projects through to completion




What you bring


  • Strong analytical skills with the ability ask insightful questions to drive efficacy in operational outcomes
  • Strong storytelling and ability to help operational partners align on roadmap objectives
  • Strong financial knowledge in cost- benefit analysis
  • Confidence in making appropriate assumptions to support the estimation process
  • Leadership in setting direction through ambiguity 
  • Superior organization skills with the ability to prioritize competing projects with care
  • Recognized as a strong collaborative team player
  • Highly effective communication and presentation skills, both written and verbal. 




  • 5+ years in a strategy, planning or analytical role
  • Strong competency in the Google and Microsoft (MS) Office suite of productivity applications
  • Project Management experience is an asset
  • Graduate Certificate or Degree in Management Information Systems, Business Analysis or equivalent experience



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.






We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

Days volunteered in our communities.

Team members that work at home or are mobile.

Million customers that TELUS is serving across Canada.


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.