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Strategy Manager- Strategy & Planning Office


Toronto, ON, CA Edmonton, AB, CA Calgary, AB, CA Ottawa, ON, CA Vancouver, British Columbia, CA Scarborough, ON, CA Victoria, British Columbia, CA

Req ID:  29723
Jobs by Category:  Technology Solutions
Job Function:  Engineering & Development
Status:  Full Time
Schedule:  Regular

Our team and what we’ll accomplish together


Apply your expertise to support the planning and orchestration of our transformation efforts

Do you want to be part of a transformational journey to allow TELUS to succeed in a digital and cloud-native world? This role sits at the center of TELUS’ Chief Information Office (CIO) strategy.  The individual will be responsible for supporting critical strategy development, strategic implementation measurement & key high priority strategic programs that are focused on improving customer experience, lowering costs & driving value generation. 

What you’ll do

As a Strategy Manager, you will be part of a high profile strategy portfolio reporting directly to the manager of the Strategy and Planning team. 

Your ability to simplify complex narratives into a powerful story for all audience levels is unmatched. Your natural ability to form strong working relationships and transform the complicated into simple is underpinned with your strong Google suite skills.  As the successful candidate, you have diverse and broad skills, are flexible in nature and can navigate through ambiguity using a programmatic approach. You will also provide hands-on support to executive leadership teams to prepare and develop annual strategy plans, this includes C-suite reviews of the plan as part of annual “strat check” planning.  Finally you will be the glue ensuring teams can translate our strategy into executable plans with measurable results.

Here’s how

  • Strategy development & measurement: you will proactively seek to understand and evolve our strategic priorities to drive success in our short to long term strategy planning
  • Promoting innovative ways of solving problems: you will be relied upon to surface opportunities for TELUS to drive improvements on behalf of our customers, team and strategy
  • Culture & structure: with your strong strategic track record you’ll collaborate with key stakeholders to ensure our culture, structure, resources, and scorecards are aligned to our strategic imperatives
  • Presentations & storytelling: your ability to draw out and distill complex and/or ambiguous business updates into succinct insights for executive presentation material drives effective communication at levels connecting programs to business objectives
  • Portfolio management: we will look at you to support various strategic development ad-hoc requests from the leadership team and key stakeholders

What you bring


  • You are fascinated by long-term strategic planning, the future state of technology and you have a deep interest in the evolving expectations of consumers
  • You have 4+ years of working knowledge of strategic planning methodologies, measurement tools and an understanding of telecommunications, or a broad background in technology would be equally advantageous 
  • You have outstanding skills in drafting change management/communication plans, bulletins, presentations, speeches, and other documents
  • You should have a high degree of confidence working directly with VP, SVP level and higher, as you’ll be distilling presentations and talk notes to a “C” suite audience
  • As such, it’s a given that you’ll have strong interpersonal skills and ability to build strong working relationships and the ability to handle multiple initiatives and prioritize effectively
  • An important facet is the ability to demonstrate structured thinking and application to solve problems, as well as an analytical mindset and strong critical thinking skills 

Great to haves:

  • University degree in Business or other relevant field
  • MBA certification
  • Workshop facilitation skills and experience 
  • 4+ years of experience in a Management Consulting, Digital agency, or Corporate Strategy setting 
  • 4+ years of experience working in the telecommunications industry or equivalent technology background

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly. 

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.