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Systems Quality Analyst II - Kroll Pharmacy Management Solutions (PMS)

Location:

Toronto, ON, CA, M5J 2V5 Ottawa, ON, CA Vancouver, BC, CA Edmonton, AB, CA Calgary, AB, CA

Req ID: 48490

Jobs by Category: Health

Job Function: Health Solutions

Status: Full Time

Schedule: Regular

Description

Join our team and what we'll accomplish together

The Pharmacy Development team is a large multi-project team whose mission is to develop solutions that help pharmacy professionals to increase their efficiency and offer value-added services to their patients. The healthcare field is currently undergoing a rapid transformation toward a virtual, digital and connected world — and pharmacies are no exception. Our mission is to be a key innovative actor in this transition. We draw on our team’s valuable expertise to design, create and implement management tools, mobile apps and integration services to meet the needs of this evolving industry.

As a Systems Quality Analyst II, you will impact our Kroll (PMS) Pharmacy Management Solutions programs by ensuring that high quality technical solutions are delivered into the Canadian Healthcare ecosystem. Validating and testing technical requirements to ensure that our customer needs are being completely met.

What you’ll do

Collaborate with our Business Analysis & Development teams to develop and execute use cases in our daily QA processes ensuring high quality of code.

Communicate with project stakeholders on the status of testing
Production deployment, create new builds for various versions of our PMS
Offer input into our QA practice and how it can be improved

Qualifications

What you bring

Minimum of 3 years' experience in software testing, processes and testing tools
Knowledge of software development methodologies: SCRUM, Quality Assurance and Quality methodologies and frameworks (Application Life Cycle Management/Confluence Jira Zephyr)
Reading and understanding Salesforce tickets & creating problem tickets/troubleshooting
Test estimation capabilities(where applicable)
Capability to learn new skills and technologies quickly
Ability to handle multiple demands and priorities simultaneously, and negotiate
Ability to plan activities and deliverables for multiple projects and ability to work efficiently a team environment;
Attend meetings and demo’s (where applicable)
Strong written, verbal communication and documentation skills
SQL Knowledge
Understanding of Kroll architecture and Kroll Pharmacy Management System
Post-secondary education in Computer Science

Great-to-haves

Experience as a QA analyst with data integration projects
Experience as a developer
Automated testing
Experience with build process
Pharmacy background is a great asset for this role

Salary Range: $66,000-$98,000

Performance Bonus or Sales Incentive Plan: 10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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