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Systems Quality Analyst - Pharmacy Management Solutions (PMS)

Location:

Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Edmonton, AB, CA Ottawa, ON, CA Vancouver, BC, CA

Req ID: 48107

Jobs by Category: Technology Solutions

Job Function: Technology

Status: Full Time

Schedule: Regular

Description

Join our team and what we'll accomplish together

TELUS Health is a leader in digital health technology, providing private and public health sector services, virtual care, electronic medical and health records, benefits and pharmacy management, and other emerging health services. Our mission is to improve health outcomes for all Canadians and Internationally by leveraging the power of technology to deliver connected solutions and services.

The Data Services team makes a direct, positive impact on Canadian Healthcare through innovative programs at both clinic and national levels. These programs unlock critical information to support our customers' data needs, while our team of professionals provides essential support to healthcare providers nationwide. As we continue to expand, you'll join a dynamic and emerging practice within TELUS Health.

As a Systems Quality Analyst, you will impact our Kroll (PMS) Pharmacy Management Solutions programs by ensuring that high quality technical solutions are delivered into the Canadian Healthcare ecosystem. Validating and testing technical requirements to ensure that our customer needs are being completely met.

What you’ll do

Collaborate with our Business Analysis & Development teams to develop and execute use cases in our daily QA processes ensuring high quality of code
Communicate with project stakeholders on the status of testing
Drive conformance activities and manage defects to prepare software for Production deployment
Offer input into our QA practice and how it can be improved
Assist in creating process documentation

Qualifications

What you bring

1-4 years' experience in software testing, QA processes and testing tools
Understanding KROLL PMS
Knowledge of software development methodologies: Quality Assurance and Quality methodologies and frameworks (Application Life Cycle Management/Confluence Jira Zephyr)
Reading and understanding Salesforce tickets & creating problem tickets
Test estimation capabilities
Capability to learn new skills and technologies quickly
Ability to handle multiple demands and priorities simultaneously, and negotiate
Ability to plan activities and deliverables for multiple projects and ability to work effectively in a team environment
Attend meetings and plan demo’s & report status
Strong written, verbal communication and documentation skills
Creating Release Notes related to defect testing
Creating Feature Notes & User guides
Post-secondary education in Computer Science, Pharmacy Assistant

Great-to-haves

Experience as a QA analyst with data integration projects
Experience as a developer
Automated testing
Pharmacy background is a great asset for this role

Salary Range: $66,000-$98,000

Performance Bonus or Sales Incentive Plan: 10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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