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Technical Program Manager - Engineering Strategy & Enablement

Location: 

Toronto, ON, CA, M5J 2V5 Vancouver, BC, CA

Req ID:  48878
Jobs by Category:  Technology Solutions
Job Function:  Technology
Status:  Full Time
Schedule:  Regular

Description

 

Join our team and what we’ll accomplish together

 

TELUS Health Employer Solutions is a leading provider of comprehensive workplace wellbeing solutions, offering a complete suite of digital-first services including mental health support, physical health programs, and absence management to organizations globally. As a pioneer in employee wellness technology, Employer Solutions is committed to building the healthiest workplaces on the planet by delivering scalable, innovative tools and services that support the total health and wellbeing of employees while helping organizations optimize their benefits programs and workforce management.

 

Within our Engineering department, the Strategy and Enablement team plays a pivotal role in aligning our engineering efforts with broader organizational goals, driving operational excellence, and executing on high priority strategic initiatives 

 

Reporting to the Director of Business Strategy Development, we are seeking an experienced Technical Program Manager to drive complex, multi-team engineering initiatives.  This role sits at the intersection of technical leadership, program management, and strategic execution, serving as the connective tissue between engineering teams, product management, and business stakeholders.

 

What you'll do

 

Technical Leadership & Strategy:

 

  • Architect and drive execution of complex, multi-phase technical programs across multiple internal and external engineering teams
  • Provide technical oversight and direction for large-scale engineering initiatives
  • Develop and maintain technical roadmaps in partnership with engineering and product leadership
  • Identify and resolve technical dependencies, risks, and cross-team implementation challenges
  • Guide technical decision-making processes across multiple workstreams


Program Management Excellence

 

  • Lead end-to-end program execution, from planning through delivery and post-implementation analysis
  • Establish and maintain program governance frameworks, including metrics, controls, and reporting mechanisms
  • Manage multiple program budgets and resource allocation across various workstreams
  • Design and implement scalable program management processes that enhance team velocity
  • Drive operational excellence through continuous process improvement initiatives


Cross-Functional Leadership

 

  • Build and maintain strong partnerships with engineering, product, and business stakeholders
  • Facilitate technical discussions and decision-making processes across diverse teams
  • Drive alignment on technical approaches and implementation strategies
  • Lead through influence, fostering collaboration across organizational boundaries


Strategic Programs

 

  • Provide programmatic leadership and expert guidance on high-priority projects
  • Collaborate closely with cross-functional leaders to implement operating practices that prioritize the right initiatives and speed up time to value
  • Shepherd change management efforts by partnering with key leaders to drive communication strategy and engagement activities
  • Establish key performance indicators (KPIs) and reporting mechanisms to track progress on critical initiatives

 

 

Qualifications

 

What You Bring

 

  • Demonstrated experience (7+ years) leading complex technical programs 
  • Strong technical foundation with deep understanding of software development lifecycle, architecture principles, and modern development practices 
  • Exceptional program management skills with proven ability to lead large-scale initiatives, manage multiple budgets, using technical program management methodologies (Agile, Scrum, Kanban)
  • Outstanding stakeholder management and communication skills, with proven ability to influence without authority and navigate complex organizational dynamics
  • Data-driven approach to program management with strong analytical skills and experience in establishing metrics and governance frameworks
  • Ability to thrive in a fast-paced, evolving environment, leveraging exceptional organization and time management skills
  • Expertise in change management and process optimization 
  • Passion for delivering outstanding customer experiences
  • Bachelor of Engineering, Computer Science, Technology and/or related experience
  • PMP certification

 

Great-to-have

 

  • Understanding of Employer Product healthcare products and related delivery

 

 
Salary Range:  $88,000-$132,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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