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Technical Senior Program Manager, Commercial Sales Technology


Toronto, ON, CA Vancouver, British Columbia, CA Calgary, AB, CA Edmonton, AB, CA

Req ID:  29759
Jobs by Category:  Technology Solutions
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular



Join our team


We are the TELUS Business Marketing Team, a dynamic, entrepreneurial, and engaged team driven to serve Business customers who represent an important segment for TELUS. We are as passionate about our team and our customers as we are about our business, and we’re looking for people who get excited about thinking and delivering differently. Our team members include people like you – curious, creative, inclusive, innovative, and authentic. We believe that you’ll find our high-performance culture personally fulfilling, collaborative and professionally challenging and rewarding. Join our team and make your future friendly too.


Our Commercial Sales Technology Team is looking for a Senior Program Manager with an exceptional track record of managing complex, cross-functional programs in a large enterprise environment. We are looking for someone who is excited by technology, can connect platform investments with business outcomes, and demonstrates strong interpersonal skills around relationship building and negotiation skills.


What we’ll accomplish together


  • Strategy Alignment
    • Ensure we have a unified view of the program progress and direction
    • Develop effective processes to improve overall efficiency and productivity across program streams
  • Program Execution
    • Oversee the list of ongoing and future activities, pace and cadence (eg. weekly/monthly work schedule, meetings, agenda, etc.)
    • Establish frameworks to coordinate priorities, track progress, and proactively identify risks
    • Drive accountability and progress within core team and across stakeholder groups
  • Governance & Communication
    • Help manage the program's Leadership Steerco agenda, materials; ensure timely follow-up on takeaways and actions
    • Ensure all program communications are produced to the highest standards of quality and clarity
    • Skilled storyteller with an eye for clean design and straightforward communications with experience preparing executive-level presentations





What you bring


  • 5+ years’ experience in program management or strategy, including experience leading large cross-functional programs
  • Strategic thinker that can manage ambiguity and execute independently
  • Demonstrate a high level of technical curiosity and business knowledge and are quick to apply new knowledge in practice
  • Exceptional story-telling and communication skills, including experience synthesizing complex and detailed information for senior executive audiences
  • Leading the development and delivery of status reports (i.e. Gantts, deliverables, milestones, roadblocks, mitigation strategies, and budget variance tracking) for the executive leadership team
  • Familiarity, comfort and aptitude for working in a technical environment; the ability to understand the business value of technical initiatives
  • Undergraduate degree in Business or equivalent experience


Great to have


  • Experience leading technology architecture/platform transformation programs or other Digital transformation initiatives
  • Master’s degree in Business Administration #LI-REMOTE



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly. 

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.