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System Administrator-TELUS Health


Toronto, ON, CA Mississauga, ON, CA Thornhill, ON, CA

Req ID:  5444
Jobs by Category:  Health
Job Function:  Health Solutions
Status:  Full Time
Schedule:  Regular



Be part of a transformational journey ready to create innovative automated solutions and best practices utilizing leading edge technologies and Cloud

If you Join our Team


As a member of our Systems team, the Technology Consultant is the cornerstone individual who plays a critical and important role, not only in the day to day Operational support of TELUS Health environments but he or she is also responsible for the implementations of new infrastructures utilizing leading edge Technologies, with the focus on innovation, automation and reliability in keeping in line with following industry best practices. To ensure all our Services have a Customer First Focus in mind, making the end user experience simple and easy to use. Making our future friendly.


The impact you can have


You will be a strategic and forward thinker who is willing to take on any technical challenges and believes in achieving excellence. Advancing and innovating TELUS Health Services for all Canadians across Canada. Health Care is the cornerstone to Canadians well being and values. A health country is a prosperous Country and you can contribute to that success. 


How can you help


  • Be able to perform 24x7 key remote support on a rotational basis
  • Be able to manage the problem queries from start to closure
  • Be able to provide day 2 operational support
  • Be able to manage and maintain standards, procedures and support documentation
  • Have the ability to read, understand and build from architecture documents and designs
  • Have the ability to work with change management and ticketing system protocols
  • Have no fear of new and trending technologies ie Cloud
  • Participate in project implementation (coordinate/collaborate with infrastructure teams, develop support plans)
  • Participate in team projects to enhance the technical infrastructure and/or improve quality or efficiency of problem resolution processes
  • Participate and work with cross-functional and geographically diverse team members
  • Follow through on resolution with clients, report issues that are not resolvable and work with team leads on possible solutions
  • Follow through on plan and implement changes as required under the ITIL Framework
  • Follow through on recommendations on server, backup and storage architectures
  • If you can Implement server, backup, storage and SAN monitoring best practices
  • If you can implement and maintain capacity management methodologies
  • If you can recommend ongoing support of solutions
  • If you can assist with technology BUG fixes in co-ordination with Vendors
  • If you can implement and trouble shoot large, complex multi vendor environments (OS, hardware, network, storage, SAN and backups)


This may be the Job for you!



Qualifications or Missing pieces of the puzzle


  • University degree in Computer Science or equivalent years of experience working in Information Systems
  • 7- 10 years of experience with in depth knowledge of Red Hat Linux
  • 7-10 years of experience in Tier 1 SAN storage Dell EMC
  • 5-7 years of experience in VMware
  • 5-7 years of experience in multiple backup technologies – NetBackup, Cohesity, VERITAS, Avamar, Data Domain


Bonus or Great to have 


  • Experience with Cloud computing
  • Experience with networking
  • Experience with scripting and/or automation languages
  • Certifications in RedHat, NetBackup, EMC, VERTIAS would be asset

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.






We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

Physicians using TELUS Health electronic medical records

Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.