Terrion | P&C Business Partner Manager

Description

Excited by the prospect of building something new? 

We are seeking a P&C Business Partner Manager to join an exciting new opportunity with Terrion, a TELUS Affiliate. As a new venture and independent company, Terrion will support TELUS, while also growing by serving a broader set of customers.  Terrion is more than just a tower company, it’s a catalyst for Canada’s digital economy, empowering both our customers and our communities through cutting-edge solutions . This role will partner with Terrion senior leaders and various stakeholders and leverage deep business insight to drive HR excellence and support this growing organization.

Here’s the impact you’ll make and what we’ll accomplish together

As a P&C Business Partner Manager, you will act as a trusted advisor, consultant, change agent, and coach, collaborating with leaders to develop and implement strategies that support business needs and people plan. This role will also be instrumental in building, implementing, and managing new HR programs and initiatives from the ground up, covering a broad spectrum of HR functions to meet Terrion's evolving needs. Your daily work involves engaging in business conversations, influencing leaders to manage change, grow their teams, and foster an engaged and inspiring workplace. 

You are resilient, pragmatic, humble, and possess a great sense of humor. Your counsel is built on logic, analysis, and strategy, coupled with a natural curiosity and an appreciation for learning from failure. Your passion for making a difference directly impacts Terrion's success and creates positive outcomes for team members and customers.

Our P&C team at TELUS is unique; we embrace change and enjoy re-inventing the future of work. As we support Terrion, this role offers the exciting opportunity to build new initiatives from the ground up, while still leveraging the established P&C centers of excellence, processes, policies, and strong culture of TELUS. We are deeply passionate about our team and business, thriving on innovative solutions and exceptional team member experiences. We lead strategies to strengthen the Terrion culture with cutting-edge initiatives, striving for excellence and an unyielding commitment to inspiring our team members, customers, and communities.

Here's how

• Partner with Terrion leaders to address people challenges, organizational design, and HR operational needs - offering expert advice, creative solutions, and new processes where required.

• Act as a trusted advisor to senior leadership, expanding leadership capability, challenging the status quo, and ensuring HR strategies align with Terrion’s business goals, values, and its arms-length relationship with TELUS.

• Liaise with TELUS Centres of Excellence (CoEs) to adapt shared programs, provide feedback, and design Terrion-specific initiatives when needed.

• Work in partnership with Terrion senior leadership to ensure optimal human resource solutions are in place to meet dynamic business needs and align with Terrion values and business objectives, while navigating the "arms-length" relationship with TELUS.

• Design and adapt HR policies and programs to meet Terrion’s unique needs - such as onboarding, performance management, and recognition - while ensuring alignment with TELUS’s broader frameworks and philosophies.

• Coach and develop leaders while facilitating leadership programs that reflect Terrion’s culture and strengthen team performance and experience.

• Drive continuous improvement by evaluating ROI of people programs, integrating TELUS offerings where appropriate, and creating Terrion-specific initiatives that enhance employee experience.

• Lead communications by developing strategies and creating content (updates, announcements, presentations, and policy changes) that engage employees, leaders, and stakeholders.

• Ensure fairness, compliance, and autonomy in all HR programs—aligning with TELUS governance standards where applicable while protecting Terrion’s independent identity and meeting local regulatory requirements.

Qualifications

What you bring

• Exceptional communicator and influencer with the ability to engage diverse stakeholders and deliver clear, compelling presentations.
• Versatile and collaborative, balancing creativity, execution, and teamwork across different levels and functions.
• Proven operator, experienced in managing day-to-day HR operations while designing and executing innovative solutions - often from a blank slate.
• Skilled project leader, with a strong track record of managing multiple complex initiatives from design through implementation.
• Change navigator, adept at guiding leaders and teams through transformation, ambiguity, and fast-paced change with data-driven recommendations.
• Problem-solver and continuous learner, able to tackle complex issues even without all the answers, while proactively building new frameworks and programs.
• 7+ years in progressive HR Business Partner or HR Generalist roles with success building and implementing HR programs.
• Bachelor’s degree in Human Resources, Business, or related field.
• CHRP/CHRL designation and bilingualism are preferred assets.

Join us in building something exceptional at Terrion! 

Advanced knowledge of English is required, because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position's main responsibilities, given its national scope.