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Web Architect (Digital Review Board; DRB) | TELUS Digital


Toronto, ON, CA Dartmouth, Nova Scotia, CA Winnipeg, MB, CA Saskatoon, SK, CA Halifax, Nova Scotia, CA Victoria, British Columbia, CA Regina, SK, CA Brandon, MB, CA Vancouver, British Columbia, CA Ottawa, ON, CA Edmonton, AB, CA Calgary, AB, CA

Req ID:  25980
Jobs by Category:  Digital
Job Function:  Technology
Status:  Full Time
Schedule:  Regular



What You will do


TELUS Digital is looking for a Web Architect to join the Platform Team to support the Digital Review Board (DRB), dedicated to driving digital enablement across TELUS. The DRB’s mandate is to enable projects delivered through our partners and external vendors to follow TELUS standards, building exceptional end-to-end experiences for our customers.


If you have experience managing and delivering large scope technical projects, a good understanding of modern n-tier application technology (design systems, APIs, content infrastructure, performance, reliability), an ability to deal with uncertainty, have a passion for problem-solving, collaborate well with others and have a desire to roll up your sleeves to get things done, we want you on our team.


How’s how we roll


  • Consulting with stakeholders, understanding their objectives and ensuring that the development of software meets desired outcomes and standards
  • Guiding projects enterprise-wide, supporting external partners with ownership on their technical state, directing them to best practices that align with our standards and digital platform
  • Provide clear guidance to partners and business stakeholders on technical initiatives coming from the digital platform and support change management plans
  • Build relationships with business stakeholders and DRB partners to encourage a strong feedback loop that helps drive the digital platform’s roadmap
  • Exploring unknowns, determining the best course of action on technical uncertainty and proposing sound solutions that will align with TELUS standards and delivery feasibility
  • Identifying risks and constraints for proposed solutions and ongoing projects
  • Working with key stakeholders to translate complex technology challenges and opportunities into meaningful business stories
  • Onboarding, mentoring and coaching our vendor partners and team members to help them create world-class web applications





Your ideal profile includes


  • Ability to clearly communicate technical concepts to multiple stakeholders with varying degrees of technical knowledge
  • Ability to articulate decisions, rationales, and assumptions with both internal teams and external vendors
  • Keen understanding of systems architecture, connecting internal systems and vendor/partner systems and applications
  • Comfortable with uncertainty and resourceful in researching information
  • Clear understanding of the software development lifecycle
  • Passionate about learning - you’ll help identify new technologies and approaches to problems
  • Clear understanding of modern testing and continuous delivery practices and tools
  • Working autonomously, self-prioritizing and managing your time, switching between multiple projects and environments as required, to deliver high-priority items quickly
  • Knowledge of modern programming languages and frameworks (our stack is React/Node/Javascript) and up to speed with programming trends and tooling
  • Knowledge of cloud-based software architecture (GCP experience is a plus), distributed systems, and operations at scale in virtualized environments
  • Well-defined understanding of both externally and internally-hosted infrastructure, dev ops concepts and culture
  • Familiarity and practical implementation experience with accessibility (WCAG 2.0) best practices
  • Experience with test-driven development (TDD)
  • Experience with agency-driven project delivery
  • Knowledge of agile methodologies and principles


About TELUS Digital


We’re a customer-driven and product-minded team within TELUS, responsible for our company’s digital evolution. We simplify the path to production so teams can focus on what matters most. TELUS Digital’s mission is to make life easier for millions of customers - and for our team. We build smart, customer-centric and data-driven experiences.


Our team includes a passionate group of strategists, UX and visual designers, full stack developers, content managers, scrum masters, testers, product owners, people experience specialists, and other digital experts.


Our culture fosters collaborative learning and out-of-the-box thinking in a relaxed environment.


Learn more about our team at


We want to work with people who:


  • Share our passion for the web and all things digital
  • Thrive in a lean, fast-paced and changing environment
  • View collaboration as essential to your work
  • Clearly see things from the perspective of our customers
  • Utilize the power of data to inform decisions
  • Continually refine their practice and process


What you can expect from us:


  • An environment where you are encouraged to share and act on your ideas
  • Flexible work hours in a remote first, mobile environment
  • A welcoming, relaxed office environment
  • A culture committed to giving; every year we donate time and resources in our communities
  • A fun, dynamic team that works and plays every day; great ideas can come from anywhere


Bonus Points


Check out to see how we solve challenging problems for millions of customers with innovative tools.



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.






Diverse teams lead the way to innovation. Leveraging different perspectives, experiences and ways of thinking allows us to deliver better insights, decisions, and solutions. Embracing our individuality, and leveraging diversity of thought is an important part of the amazing culture we have built at TELUS Digital.

We are honoured to be recognized

Team TELUS at a glance

Days volunteered in our communities

Billion contributed to charitable and community organizations since 2000

Million customer connections


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.