Account Manager- Mid Market Business Solutions- Montreal

Description

TELUS is seeking a dynamic and results-driven Commercial Sector Account Manager to join our Commercial Mid Market team.

At TELUS Business Solutions, shape the digital future as a* Commercial Account Manager. Deploy cutting-edge technologies (5G, IoT, AI, cybersecurity) and design custom infrastructure for our clients. Join a team that sets technological standards and guides businesses through their digital transformation for real impact on their growth.

In this role, you will collaborate with cross-functional teams to deliver comprehensive technological solutions to our clients. Embodying TELUS's social values, you will apply sales strategies to optimize processes and results. You will manage a portfolio of 40 to 50 accounts, overseeing the entire sales cycle to ensure an optimal customer experience. The ideal candidate has proven experience in commercial sales within the technology or telecommunications sector, as well as a deep understanding of digital transformation and its impacts across various industries.

What you will do:

• Own the executive-level client relationship and strategic business planning and apply diverse strategies to inform client decisions and shape relationships.

• Champion PSO (Premier Sales Organization) methodologies, collaborating with clients and stakeholders to create strategic plans with clear goals. Consistently exceed PSO KPIs in Quantity, Quality, Velocity, and Balance, maintaining KPI hygiene independently.

• Develop strategic account plans based on thorough understanding of clients' business operations and financial health to identify viable sales opportunities.

• Effectively communicate risks, impacts, and mitigation plans to stakeholders and senior management.

• Partner with the broader account team (other sales specialists, solution development, product managers, etc.) to create value propositions aligned to specific client needs based on business vision at a strategic level with the customer to achieve specific business outcomes.

• Demonstrate thought leadership by developing innovative approaches and managing prospect inquiries for TELUS business solutions. Maintain comprehensive expertise in client industries and market trends to deliver value, both internally and across our target markets.

• Manage potential leads for TELUS business solutions.

• Prepare professional proposals targeted to the key decision makers (usually senior managers or C-Suite) that clearly communicate TELUS’ first in-class solutions and value proposition to the customers' business problem.

What Sets This Role Apart:

Breadth of Business: Work across TELUS's diverse portfolios (Communications, Agriculture, Digital, Health) with multi-industry solutions.

Customer-Centric Problem Solving: Address unique customer challenges using TELUS's comprehensive digital and health solutions.

Social Purpose: Drive positive change through ambitious social goals and meaningful community impact.

Strategic Integrated Sales: Deploy advanced sales strategies with seamless coordination across business units.

Innovation at the Forefront: Leverage cutting-edge technologies through partnerships with industry leaders like Google and Salesforce.

Qualifications

What you bring:

• Professionalism: Deep ICT and business expertise with strong relationships across TELUS, clients, and industry partners.

• Solution Platforms: Expert in TELUS solutions and competitive advantages, with deep understanding of client business needs.

• Sales Competencies: Demonstrates business acumen, critical thinking, customer focus, grit, and collaborative teamwork.

• Customer Engagement: Authentic customer advocate skilled in managing expectations, resolving issues proactively, and articulating business ROI.

• Intermediate knowledge of English is required, because you will, on a regular basis, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position's main responsibilities, given its provincial scope.

• Minimum of 3+ years' experience in a sales environment.
   

What you get:

• Opportunity to obtain certifications for:

• Sales Academy (3 levels) - Foundational, Practitioner, and Mastery

• Multiple vendor certifications

• Optional stock purchase plan, dedication to a diverse and inclusive team culture with loads of career development opportunities, flexible Total Rewards benefit plan with many innovative options and programs including a Direct Contribution Pension, Wellbeing Account, and more.

• Flexible workplace culture, allowing team members to have the freedom to work remotely or in the office according to their preferences and job requirements. This flexibility promotes work-life balance and fosters a productive and inclusive work environment.

Ready to shape the digital future with us? Your sales expertise and passion for innovation are the driving forces our clients need to succeed in their transformation. Join TELUS today and turn your ambitions into concrete achievements. Apply now!

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