Account Manager Business Development- Cybersecurity (West)

Description

Exciting Opportunity Awaits! Join Us as an Account Manager - Cyber Security in Western Canada

Are you ready to embark on a thrilling journey where you can ignite your passion for customers, people, sales, and success? At TELUS, we're on the lookout for a dynamic individual to drive sales achievement, innovation and exceptional customer experience. Your success will be measured by wins and the transformative impact you'll have on your valued customers.

Our team and what we’ll accomplish together

TELUS Cybersecurity is a leader in providing comprehensive security solutions to organizations across Canada and beyond. Within this larger organization, we are a small, specialized team focused exclusively on penetration testing services - a key component of TELUS' advisory services offerings. Our penetration testing services serve as a critical entry point for clients, demonstrating TELUS' expertise while helping organizations understand their security posture and guiding them towards holistic security solutions that address their unique risks and compliance requirements. 

This Account Manager is an inside sales position and is perfect for an organized and detail-oriented sales professional who thrives in a fast-paced environment and excels at building and maintaining client relationships. You have a proven track record in high-volume direct sales and rapid client acquisition. You have demonstrated ability to consistently meet and exceed aggressive sales targets and are an expert in leveraging sales automation tools to maximize efficiency and scale operations.You will be responsible for managing various sales opportunities and fulfilling diverse customer requirements using your structured sales approach and exceptional organizational skills.

Here’s how

• Lead Management and Qualification: Handle and qualify inbound sales inquiries by assessing customer needs, budget, and timeline. Prioritize leads effectively to ensure timely follow-up and maximize conversion opportunities. 
• Outbound Sales Development: Execute targeted outbound calling campaigns to build a healthy sales pipeline. Research potential clients and their industries to develop tailored approaches. Consistently reach out to new prospects while maintaining engagement with existing opportunities.
• Client Education and Consultation: Guide prospects through the value of penetration testing, Translate technical concepts into business benefits for non-technical stakeholders. Address concerns and objections with confidence and expertise.
• Pipeline Management: Utilize our CRM system to track and nurture opportunities through the sales cycle. Maintain accurate opportunity records with clear next steps and action items. Provide reliable forecasts based on pipeline analysis and historical data.
• Sales Process Execution: Own the entire sales cycle from initial contact through to close. Build and maintain relationships for future business opportunities and referrals.
• Business Development: Exceptional at building a robust referral network, consistently generating new leads and opportunities from satisfied clients to fuel exponential growth.
• Performance Management: Track and meet monthly sales targets and KPIs. Monitor personal performance metrics and adjust strategies to improve results. Contribute to overall team success through sharing best practices and market insights.
• Documentation and Reporting: Maintain detailed records of all sales activities and client interactions. Prepare regular reports on pipeline status, forecasts, and key metrics. Ensure all client agreements and communications are properly documented.

Qualifications

You’re the catalyst for success:

• Sales Background: 1-3 years of inside sales experience with demonstrated success in a quota-carrying role. Experience managing a sales pipeline and closing deals independently. Track record of meeting or exceeding sales targets in a B2B environment.
• Cold Calling Proficiency: Proven ability to conduct effective outbound calling campaigns and comfortable with high-volume calling. Experience in turning cold calls into meaningful business conversations and qualified opportunities. Strong phone presence and ability to engage decision-makers.
• Technical Aptitude: Ability to understand and communicate technical concepts to various audiences. Experience selling technical solutions or working within a technical environment. 
• CRM Expertise: Hands-on experience with Salesforce, particularly in maintaining accurate opportunity records and forecasts. Proficient in using sales tools and technology to manage daily activities and track performance metrics.
• Experience that sets you apart:
• Industry Knowledge: Previous experience in cybersecurity, IT security, or related technology sales. Understanding of penetration testing, vulnerability assessments, or other security services. Familiarity with common compliance frameworks (PCI, SOC2, ISO27001).
• Solution Selling: Experience in consultative solution selling with a proven track record of qualifying leads, uncovering customer needs, and converting opportunities into closed business through building long-term client relationships and maintaining an organized sales pipeline.
• Project Scoping: Experience working with technical teams to scope and quote complex projects. Understanding of project delivery timelines and resource requirements.
• Business Acumen: Bachelor's degree in Business, Marketing, IT, or related field. Understanding of business drivers for cybersecurity investments. Experience selling to both technical and business stakeholders.
• Account Management: Experience managing existing client relationships and identifying upsell opportunities. History of growing accounts through additional service offerings. Success in generating referrals from satisfied clients.

What We Offer

• Competitive Compensation: Base salary with uncapped performance-based bonuses. Optional stock purchase plan and comprehensive benefits package.
• Innovative Resources: Access to cutting-edge IoT tools and technologies, including solutions from industry leaders like Google and Salesforce.
• Career Advancement: Opportunities to grow into different roles within TELUS’s Emerging Solutions Sales team.
• Work-Life Flexibility: Remote work  ensuring a healthy work-life balance.
• Inclusive Culture: Join a diverse and inclusive team that values collaboration, innovation, and the courage to drive change. Participate in TELUS’s community engagement initiatives and social purpose projects.

Ready to Ignite Your Career? Join us at TELUS and unleash your full potential . Shape the future, make a difference, and leave a legacy that resonates in the industry and beyond.