Business Consultant, Strategic Performance & Process Excellence

Our team and what we'll accomplish together

Join the Capital Management team within TELUS Chief Technology Office (CTO), where we bridge the gap between network infrastructure teams and corporate finance. We oversee the planning, budgeting, and performance management of multi-million dollar capital programs that shape TELUS's technology investments. We thrive on collaboration, curiosity, and continuous improvement, partnering across CIO, TCS, TBS, Finance, and Procurement to deliver insights that drive executive decision-making. This role offers the chance to enhance your financial acumen, develop planning capabilities, and grow your program leadership skills in a supportive, high-performing environment.

What you'll do

• Collaborate with leaders and program teams to develop and deliver insightful monthly capital performance reports for CTO senior leadership, conducting variance analysis and root cause investigations to drive corrective actions
• Oversee capital data integrity across financial systems (RPP, SAP, Adaptive), monitor project performance, and support quarterly budget reviews and re-forecasting exercises
• Lead capital governance and program review sessions, engaging stakeholders at all levels to assess risks, problem-solve, and translate ideas into actionable steps
• Apply curiosity and critical thinking to dig deeper into capital data and team inputs, asking probing questions to uncover root causes, identify gaps, and ensure nothing is missed
• Build trust-based relationships with capital primes, planners, and senior leaders across CTO and Finance to ensure investment decisions are well-informed and strategically aligned
• Facilitate cross-functional collaboration to align on capital priorities, timing, and strategic trade-offs across the organization
• Lead or support capital management transformation initiatives leveraging AI and automation tools to streamline planning, execution, and reporting workflows

What you bring

• Bachelor's degree in Business, Engineering, Finance, or related field
• 5–7 years of experience in operations, process improvement, financial planning (budgeting, forecasting), or program management
• Strong financial acumen and experience in strategic planning, including building and analyzing business cases to assess benefits, costs, and risks
• Process improvement mindset with experience driving operational transformation leveraging AI and automation and using methodologies such as Lean or Agile
• Ability to lead multiple complex initiatives simultaneously and collaborate effectively across functions to drive alignment and change management
• Understanding of AI and automation tools for streamlining work processes and conducting data analysis
• Strong analytical skills with the ability to interpret large datasets using advanced Google Suite or Microsoft Office tools (e.g., power query) to support decision-making
• Excellent communication and storytelling skills to translate complex data into compelling presentations for executive audiences
• Comfortable working in a cyclical, process-driven environment with month-over-month and quarter-over-quarter deliverables

Great-to-haves

• Telecommunications or capital-intensive industry experience
• Technical skills in AI development, Python, Google Apps Script, SQL, or other programming/automation tools
• Experience with SAP, ERP platforms (RPP, Adaptive), Analytical Dashboards (Tableau, Looker), or capital planning tools
• Lean Six Sigma, PMP, Agile, or formal process improvement certification

#LI-Remote