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Business Consultant

Location: 

Vancouver, British Columbia, CA Burnaby, British Columbia, CA Ottawa, ON, CA Calgary, AB, CA Barrie, ON, CA Toronto, ON, CA Edmonton, AB, CA Montreal, Quebec, CA

Req ID:  25105
Jobs by Category:  Technology Solutions
Job Function:  Project/Program Management
Status:  Full Time
Schedule:  Regular

Description

 

Our Team and what we’ll accomplish together

 

It’s an exciting time to be part of TELUS Business Solutions; we’re partnering with customers to reimagine the way that technology powers their digital workplace. We get to work with thousands of Canadian businesses, providing communications, collaboration, and security solutions so they can improve the way that they run their businesses and to give employees new ways to work together.

 

The Business Network & Systems team brings simplicity to our customers’ and team members’ by advancing our digital platform while enhancing our national wireline and wireless networks to unleash the power of TELUS for our customers. We will simplify our operating environment through thoughtful deselection while introducing and integrating next generation products & services and drive profitability. We will achieve this by strategic and deliberate optimization of our cost structure while driving efficient long term strategic capital investment management.

 

What you’ll do

 

As a Business Consultant, you will be accountable for accelerating the capabilities of our technical strategy team. You will accomplish your objectives by working closely with Senior Business Analysts to creatively build the BNS tools and assets that will enable BNS to operate efficiently at scale. 

 

  • Bring a thorough systematic mindset to the table, taking ownership of covering key angles and driving decisions based on what we know today while mitigating data gaps
  • Deep understanding of business intelligence and analytics, including data engineering and managing data pipelines
  • Work closely with your peers to align on key definitions, bridge gaps and identify opportunities
  • Closely monitor operational KPIs against targets and proactively identifying risks and develop mitigation plans to address challenges with the business
  • Spearhead and facilitate stakeholder discussions, driving key decisions to resolution
  • Pivot as required by leadership to meet critical needs of the business and team

 

 

Qualifications

 

What you bring

 

  • You bring 8+ years of experience in driving data based decisions in a consultative style
  • You are passionate about learning and growth, some days will test your understanding of Salesforce (CRM) and ServiceNow platforms and others will challenge you to create new tools that interface with legacy business wireline operational and billing systems
  • You will collaborate with cross functional teams across sales, operations, IT and other BI teams to build data assets that will drive product & systems performance
  • You are inherently curious, understanding how things work, often thinking outside of the box and creating options to work around constraints
  • Skilled at quickly deriving insights with large data sets and creating visualizations, you will have at least 5 years of hands on experience with Oracle and SQL Server databases (SQL), and you will build the foundations as TELUS moves to Google Cloud Platform

 

Great-to-haves

 

  • Post-secondary degree in Computer Science or Engineering and/or equivalent experience
  • Familiarity with Tableau / SQL Server databases / Google Cloud Platform (GCP)
  • BigQuery is an asset
  • Advanced experience and skills in project management methodologies, principles and practices
  • Familiarity with TELUS’ networks and operations support systems
  • Background in technology and/or consulting

 

 

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly. 

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.