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Consultant-Complex Solutions


Vancouver, British Columbia, CA Calgary, AB, CA Toronto, ON, CA

Req ID:  30969
Jobs by Category:  Security & Automation
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular



Ready to create innovative solutions and best practices?


Our team and what we’ll accomplish together

TELUS has become the #1 market leader in the Smart Security & Automation industry in Canada — transforming the way we bring convenience and peace of mind to our customers' lives. The Residential Smart Communities and Smart Building team is looking for an agile, analytical and highly motivated individual to be a part of our team and help bring the power of smart-technology to life for our customers.


What you’ll do

You will be the go-to resource on our team for developing holistic residential smart building security and automation solutions, providing subject matter expertise to our internal stakeholders (sales, product, enablement) and national customers. In this role you will work with our customers and our sales team to assess customer needs, demo product capabilities, and design custom smart building solutions for our customers. Once we sign the deal, you will support knowledge transition to post-sales implementation and delivery teams to ensure successful delivery of projects.



What you bring


  • You bring exceptional technical aptitude to the role
  • You have demonstrated ability to develop technical recommendations, solutions, and proposals to meet customer requirements
  • You have a knack for communicating complex technical design in a way that is easy to understand
  • You're a whiz at navigating matrix organizations to get things done on tight timelines.
  • You have a strong technical background in security systems including: Video, Access Control, CCTV, Monitoring and in-suite automation
  • You can communicate the solution design and value to key decision makers
  • You have an ability to collaborate with internal team members to prepare customer proposals
  • Excellent communication and presentation skills with the ability to convey clear, concise, compelling visuals and messages appropriate for the audience including leadership and executive-level presentations
  • You are commended for your ability to demonstrate a “can-do” attitude that fosters a positive productive working environment
  • You are an exceptional collaborator, relationship builder and influencer
  • Proven leadership with the ability to influence, facilitate and support




  • Expertise within a broad range of security products
  • Experience with designing security solutions for large, complex commercial sites
  • Comfortable using design and markup tools such as Bluebeam

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Security & Automation

We’re looking for talented sales professionals, solution designers, security technicians and customer support specialists with proven experience in commercial security and automation to join our team.

We are honoured to be recognized

Team TELUS at a glance

Days volunteered in our communities

Billion contributed to charitable and community organizations since 2000

Million customer connections


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.