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Director - Business Enablement: Clinical Programs

Location: 

Vancouver, BC, CA Ottawa, ON, CA Toronto, ON, CA Edmonton, AB, CA Montréal, QC, CA Calgary, AB, CA

Req ID:  49502
Jobs by Category:  Health
Job Function:  Health Solutions
Status:  Full Time
Schedule:  Regular

Description

 

Who is TELUS Health?

 

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.

 

TELUS Health - Care Centres is a connected network of 14 best-in-class medical centers where our renowned and passionate teams of healthcare professionals capitalize on TELUS Health's innovative digital health technology to deliver:

 

  • Highly personalized care
  • Enhanced patient experiences
  • Easy access to a broad range of services in preventive health, wellness, primary care, mental health and occupational health

 

Our team and what we’ll accomplish together

 

Join us in revolutionizing healthcare delivery! As our Clinical Programming Director, you'll be at the forefront of designing and implementing next-generation preventive and longevity health programs that transform how we deliver care across our network. This is your chance to bridge cutting-edge Medicine 3.0 principles with real-world clinical practice, making personalized, proactive healthcare a reality for thousands of patients.

What you'll do

 

Lead Preventive & Longevity Care Innovation

 

  • Develop and refine breakthrough protocols for preventive screening, early detection, and evidence-based longevity care (metabolic health, biological age interventions, hormone optimization, advanced risk stratification)
  • Transform Medicine 3.0 principles—proactive, personalized, tech-enabled care—into operational workflows that our clinical teams can seamlessly execute

 

Drive Cross-Functional Excellence

 

  • Collaborate with clinical, operational, and technology teams to ensure protocols are scalable, adopted, and continuously improved
  • Lead clinical program onboarding and education initiatives, spreading best practices across our 14-clinic network

 

Optimize Program Performance

 

  • Define and monitor program-level KPIs, clinical quality indicators, and outcomes benchmarks
  • Conduct adoption audits across clinics and drive continuous improvements based on data insights and frontline feedback

 

Integrate Digital Health Innovation

 

  • Partner with our digital health and engineering teams to embed clinical logic into cutting-edge platforms (AI tools, clinical dashboards, digital twin models)
  • Evaluate and integrate new diagnostics and care tools (genomics, full-body imaging, advanced labs, wearables) into standard protocols

 

Deliver Strategic Value

 

  • Ensure programs align with B2B client expectations (employers, insurers, strategic partners), supporting measurable ROI, patient engagement, and population health outcomes

 

 

Qualifications

 

What You Bring

 

Essential Qualifications:

 

  • Previous medical experience and credentials in good standing with provincial medical / NP college. (MD, NP not required to be in an active practice)
  • Experience in clinical program leadership, care model design, or quality improvement
  • Expertise and passion for longevity-focused, precision medicine, and preventive care approaches grounded in Medicine 3.0 thinking
  • Strong analytical abilities with clinical KPIs, quality metrics, and patient outcomes evaluation
  • Exceptional communication and change leadership skills across clinical and non-clinical stakeholders

 

Preferred Qualifications:

 

  • Experience in rolling out multi-site protocols and clinical team education
  • Cross-functional collaboration skills with technology, product, and operations teams
  • Experience with EMRs, digital health platforms, or clinical logic tools
  • Comfort in fast-paced, high-growth, innovation-driven environments
  • Passion for transforming healthcare through technology and personalized medicine

 

Why Choose TELUS Health?

 

At TELUS Health, you'll join a team that's genuinely committed to making healthcare more accessible and effective for everyone. You'll have the opportunity to:

 

  • Make a real impact on thousands of patients across our network
  • Work with cutting-edge technology and innovative digital health solutions
  • Collaborate with passionate healthcare professionals who share your vision
  • Shape the future of preventive and personalized medicine
  • Grow your career in a supportive, innovation-focused environment

 

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

 

#LI-Remote
Salary Range:  $122,000-$182,000
Performance Bonus or Sales Incentive Plan:  30%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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