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Director of Consumer Health Products and Services

Location:

Vancouver, BC, CA, V6B 0M3

Req ID: 49040

Jobs by Category: Health

Job Function: Sales & Professional Services

Status: Full Time

Schedule: Regular

Description

At TELUS, we are committed to transforming healthcare by delivering connected solutions and services to empower people to live healthier lives. Over the past 7 years, Consumer Health has experienced exponential growth through the design and delivery of innovative, high-quality products and services that Canadians trust. Our mission is to improve access to primary care, chronic disease management and aging in place solutions. We do this by partnering with public sector organizations and also offering solutions directly to end users. We are investing heavily in our product roadmap to increase our competitive advantage while simultaneously expanding our channels to reach more customers. This is an incredibly exciting time to join our highly engaged and purpose-driven team!

If you are someone with a passion for Health, driving business results while making a positive impact for our customers, and have significant Director / senior-leadership experience, this role may be for you!

As Director of Consumer Health Products & Services, you will be the visionary leader steering the strategic direction of our consumer health products portfolio for patient care. Your role demands a deep-seated passion for the healthcare industry—one who lives and breathes the intricacies of this dynamic field. You'll oversee the entire product lifecycle, guiding a team of product managers to deliver groundbreaking digital health solutions while demonstrating unwavering patience in navigating the complex healthcare market.

In this pivotal position, you will craft our product strategy, leveraging your profound understanding of healthcare markets and payor dynamics. Your responsibilities extend to evolving our products and services, ensuring they not only meet but anticipate the ever-changing needs and desires of our target market. Your visionary approach will be instrumental in identifying and commercializing new opportunities, transforming innovative ideas into market-ready solutions.

Your keen eye for market trends and emerging digital technologies will be crucial in revolutionizing health service delivery across Canada. By skillfully balancing patient needs, technological advancements, and commercial viability, you will play a key role in shaping the future of healthcare. Your ability to patiently nurture ideas, live the healthcare ethos, and bring visionary concepts to fruition will be paramount in driving our organization's success in the consumer health products and services sector.

Here’s what will be required

Shape and execute the vision and strategic direction for consumer health products
Oversee multiple product lines in a complex environment
Drive product strategy and roadmap development
Lead product lifecycle management
Develop, mentor and grow the team
Manage relationships with stakeholders and strategic partners
Ensure delivery of high-quality products that meet customer needs
Effectively manage budgets and ensure delivery on KPIs

Qualifications

You're the missing piece of the puzzle:

Director-level experience in a large organization (5+ years)
Proven track record in delivering digital health products
Strong background in agile methodologies (10+ years)
Strong technical acumen and understanding of software development
Track record of leading high-performance product teams
Track record of delivering business results
Excellence in stakeholder management (internal and external)
Demonstrated ability to build and communicate strategic vision
Bachelor's degree in technical or business discipline

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Salary Range: $128,000-$192,000

Performance Bonus or Sales Incentive Plan: 30%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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