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Executive Receptionist - TELUS Garden Office of the CEO

Location: 

Vancouver, BC, CA, V6B 0M3

Req ID:  47425
Jobs by Category:  Operations
Job Function:  Administrative
Status:  Full Time
Schedule:  Regular

Description

 

Join our team:


The Executive Reception at TELUS Garden, our corporate headquarters in downtown Vancouver, provides exceptional service to guests, customers, and internal team members.  The friendliness, professionalism and helpful style reflects our culture and commitment to delivering a positive and memorable experience and goal to become the most recommended company in the markets we serve, globally.


The impact you’ll make:


As the Executive Receptionist, you will be a brand ambassador to our guests and customers, providing a warm and friendly experience for all visitors to the executive floor. With every interaction, in person, phone or email, you will leave the recipient with an exceptional customer experience reflective of the TELUS brand. 


Reporting to the Executive Assistant to the Chief Executive Officer (CEO), you will collaborate closely with Executive Assistants throughout the organization.


 

What you’ll do in this role:

 

  • Oversee the Executive Reception Desk, providing a friendly, efficient and professional experience
    • Greet and welcome guests, customers and internal team members
    • Manage phone calls and emails professionally
    • Handle various incoming and outgoing deliveries
    • Maintain a polished and organized reception area
  • Provide administrative support to the Executive Assistant to the CEO
  • Maintain inventory of office supplies and prompt ordering and receiving of stationery 
  • Accurate and timely processing of expense reports for the team
  • Collaborate with Corporate Concierge, general Reception Desk, and Real Estate to address any facilities issues, and Security to ensure appropriate access

Qualifications

 

What you bring:

 

  • Professional communication skills, both written and verbal
  • Proficiency in managing and processing business expenses, including familiarity with expense reporting software, reconciliation of accounts, and adherence to company policies
  • Strong interpersonal skills with a natural ability to make people feel welcome while maintaining professionalism and diplomacy even in challenging situations
  • Exceptional organizational abilities; skilled at managing multiple priorities while maintaining attention to detail while meeting commitments
  • Proven ability to exercise discretion and maintain strict confidentiality 
  • A proactive and collaborative team player who is eager to learn and dedicated to supporting the success of colleagues, dedicated to exceeding expectations.
  • 3+ years of experience in Executive Reception, Administration, or customer service in an office environment


Great-to-haves

 

  • Proficiency with Microsoft Office (Outlook, Word and Excel) and experience with Google Suite (Gmail, Google- Slides, Docs, Sheets, Chat, Drive, etc.)
  • Post-secondary education in Office Administration
Salary Range:  $41,000-$61,000
Performance Bonus or Sales Incentive Plan:  10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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