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L4 Design (Digital Products)

Location: 

Vancouver, BC, CA, V6B 0M3

Req ID:  52557
Jobs by Category:  Sales and Marketing
Job Function:  Product Management & UX/UI Design
Status:  Full Time
Schedule:  Regular

Description

 

Our team and what we’ll accomplish together

 

We’re a Product Design and Development team on a mission to build innovative solutions and remarkable experiences that simplify, unify, and transform smart home, connectivity, entertainment, and health for our customers. As the Human Interfaces Team in Connected Products & Experiences, we unite experience design and delivery across mobile apps, web, TV screen, wearables and voice, while shaping the vision as we scale future consumer products.

 

What you’ll do

 

This is an exciting opportunity to take a leading role in evolving the experience across digital interfaces for TELUS consumer products. This is a high-impact role where you’ll help simplify how customers access and interact with their home services every day. You’ll work at the intersection of customer needs, product strategy, and design, partnering closely with product, engineering, and marketing to define and deliver solutions that are intuitive and engaging. As a senior member of the design team, you’ll help form the product design strategy to create meaningful outcomes that reduce friction, build trust, and delight customers.

 

Specifically you’ll:

 

  • Lead end-to-end design across multiple digital interfaces, from concept through execution
  • Think deeply from the customer perspective, translating user needs, behaviors, and feedback into elegant, usable solutions
  • Partner closely with engineering to understand technical implementation and constraints, informing designs that scale and reduce iteration cycles
  • Use research, data, and production learnings to iterate and continuously improve the experience
  • Contribute to and evolve our design systems, patterns, and standards
  • Advocate for usability, simplicity, and empathy in everything we build

 

 

Qualifications

 

What you bring

 

  • 8+ years of experience in UI/UX or product design, with a strong portfolio demonstrating customer-centered design thinking
  • Proven experience designing complex digital products, ideally within healthcare, entertainment, connectivity, or smart home domains
  • Strong visual design, interaction design, and user journey mapping skills with a sharp eye for detail
  • Experience collaborating closely with product and engineering teams in an iterative, agile environment
  • Comfort influencing without authority and helping teams align around a shared design vision
  • Familiarity with accessibility best practices and inclusive design principles

 

 
Salary Range:  $92,000-$138,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

13
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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