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L4 Product Manager - Stream+ & Entertainment

Location: 

Vancouver, BC, CA, V6B 0M3

Req ID:  55176
Jobs by Category:  Sales and Marketing
Job Function:  Product Management & UX/UI Design
Status:  Full Time
Schedule:  Regular

Description

 

TV & Entertainment Team, CPO Organization

 

About This Role

 

Join TELUS's innovative TV & Entertainment team, where we're revolutionizing how Canadians experience home entertainment and streaming. We own the end-to-end customer experience and product strategy for Optik TV, Stream+, and our next-generation entertainment platforms, at TELUS. As part of our dynamic product management ecosystem, you'll work alongside talented professionals who are passionate about shaping the future of television & entertainment services in Canada.

 

We're seeking a strategic, customer-focused L4 Product Manager to drive the vision and execution of our Stream+ product roadmap, creating a streaming-first proposition that delivers remarkable experiences for Canadians. In this role, you'll balance strategic vision with hands-on execution, managing complex partner relationships while championing customer-centric innovation across integrated devices and platforms.

 

Your Impact

 

  • Create & Deliver Stream+ Roadmap – Shape and execute the Stream+ product roadmap that defines our streaming-first strategy, creating a compelling value proposition that connects Canadian viewers to world-class entertainment

  • Drive Integrated Device Experience – Design and bring to life seamless, intuitive experiences across TELUS devices and platforms, making entertainment discovery and consumption effortless for our customers

  • Orchestrate Customer-Centric Strategy – Lead LBGUPS (Learn, Buy, Get, Use, Pay, Support) customer lifecycle initiatives, identifying friction points and streamlining the overall customer experience 

  • Manage OTT Partner Relationships – Build and nurture strategic partnerships with major Over-The-Top (OTT) streaming providers, managing technical integration requirements, performance optimization and driving compliance with partner and TELUS objectives

Qualifications

Key Responsibilities

 

  • Product Vision & Roadmap – Develop and communicate a compelling product vision for Stream+ that balances streaming innovation, integrated device experiences, and TELUS business objectives. Create and maintain a prioritized roadmap informed by customer research, market trends, and technical feasibility

  • Customer-Centric Product Development – Lead cross-functional teams in defining requirements, designing features, and delivering high-quality experiences. Leverage customer research and data analytics to validate hypotheses and drive continuous improvement

  • OTT Partner Management – Serve as the primary liaison to major OTT partners (Netflix, Disney, Amazon,  etc.), managing technical requirements, API integration requests, performance metrics, and compliance. 

  • Technical Integration Leadership – Partner with engineering and architecture teams to define technical roadmaps for OTT integrations, identify and resolve technical blockers, optimize performance, and ensure partner platform requirements are met

  • Data & Analytics – Define KPIs and metrics that measure product health, customer satisfaction, and business impact. Build dashboards, conduct analysis, and translate insights into actionable product decisions

  • Integrated Multi-Platform Experience – Partner with development teams to create a seamless, frictionless content discovery & viewing experience for Stream+ customers across TELUS hardware, mobile devices, web platforms, and third-party devices (Roku, Apple TV, etc.), working closely with internal teams and external partners

  • Market & Competitive Analysis – Monitor competitive dynamics, emerging technologies, and industry trends. Share insights with leadership and translate market opportunities into product strategy

  • Cross-Functional Collaboration – Work with Product Marketing, Operations, Finance, Legal, and Customer Experience teams to ensure smooth product launches, go-to-market execution, and ongoing optimization
Salary Range:  $86,000-$136,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

13
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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