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Manager, Products & Services - Building Automation


Vancouver, British Columbia, CA Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA

Req ID:  29439
Jobs by Category:  Security & Automation
Job Function:  Product Management & UX/UI Design
Status:  Full Time
Schedule:  Regular



Position Overview


TELUS Commercial Building Solutions is a diverse, high-growth team tasked with bringing intelligence and automation to the built environment in order to improve sustainability, elevate occupant health & safety and enhance operational efficiency.


We’re seeking a collaborative product leader with a deep understanding of base building technologies and track-record of forming innovation-driven product management teams to bring category leading capabilities to market. 


In this role, you will recruit, develop and support a talented group of product owners, solution architects and business analysts as you define and execute on a multi-year roadmap to achieve market leadership.


What You’ll Do: 


  • Lead and motivate a team of building automation Product Managers in market analysis, customer research and technology assessment to identify emerging customer needs, define solutions, build business cases and launch new services
  • Identify opportunities to build, acquire and partner to increase market share through the expansion of our ecosystem of services
  • Define a two-year rolling roadmap of cybersecurity services in collaboration with key partners and stakeholders
  • Collaborate with Marketing, Sales and Operations to deliver a best-in-class customer experience using digital-first principles across all elements of the value chain
  • Monitor the performance of the portfolio across a set of KPIs, taking action as needed to ensure portfolio growth





What You Bring:


  • Proven track-record of new technology product and service development
  • Obsession with customer experience with the ability to express that in product requirements
  • Noted for your leadership of people, with an ability to bring teams along the journey
  • Exceptional at relationship building, with experience managing, motivating and mentoring
  • Adept at defining and maintaining focus on strategic and customer value with the courage to drive difficult data-led decisions
  • Demonstrated product management and product owner experience
  • Knack for presentation and storytelling, you craft clear, concise and compelling messages
  • Passion and interest in emerging technologies, connected home, energy, EV and climate change


What we give back to you:

  • Opportunity to show your stuff and be recognized and rewarded for excelling 
  • A dynamic and collaborative environment 
  • Opportunities for personal development through training, networking and career development 
  • An organization that actively supports you giving back to the community you live in
  • A place that embraces our core values: Spirited team work, Courage to innovate, Embrace change and Initiate opportunity, and a Passion for growth
  • Flexible work styles with the ability to work in and out of the office


Required Professional Designation/Certification:


  • Undergraduate degree in Engineering or Business


Required Experience:


  • 7+ years of progressive experience in Technical Product Management and people leadership 



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Security & Automation

We’re looking for talented sales professionals, solution designers, security technicians and customer support specialists with proven experience in commercial security and automation to join our team.

We are honoured to be recognized

Team TELUS at a glance

Days volunteered in our communities

Billion contributed to charitable and community organizations since 2000

Million customer connections


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.