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Manager - Product & Services

Location: 

Vancouver, BC, CA, V6B 0M3

Req ID:  49022
Jobs by Category:  Sales and Marketing
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular

Description

 

Join our team to shape the future of energy in Canada.


Here’s the impact you’ll make and what we’ll accomplish together


As the Manager, Product & Services for TELUS’ Energy Management portfolio, you’ll lead the Canadian product strategy, roadmap, and go-to-market initiatives that drive growth and innovation across our SmartEnergy platform. You’ll work at the intersection of sustainability, technology, and customer experience—partnering with our marketing, GTM, and digital platform teams to accelerate the adoption of smart energy solutions across the country.


Whether it’s enabling new bundles with thermostats and smart plugs, scaling our partnerships with utilities and device vendors, or launching new app features that help Canadians reduce their energy bills, you’ll be at the heart of TELUS’ mission to build a more connected and sustainable future.


What you’ll do

 

  • Lead the Canadian Energy Management product roadmap—from strategy through execution
  • Drive go-to-market plans in partnership with GTM, marketing, sales channels, and digital commerce teams
  • Identify and scale growth levers: pricing, bundling, partnerships, and channel expansion
  • Collaborate with platform and systems teams to launch new features and improve the SmartEnergy customer journey
  • Shape cross-functional initiatives to enhance product performance, customer acquisition, and retention
  • Use data, insights, and customer feedback to prioritize what we build and how we bring it to market
  • Represent the Energy portfolio in key governance forums and leadership updates

 

 

Qualifications

 

What you bring

 

  • 10+ years of experience in product management, product marketing, or go-to-market strategy
  • Deep understanding of customer-centric design, agile delivery, and product lifecycle management
  • Experience in energy, smart home, sustainability, and/or telecom is a strong asset
  • Proven ability to lead complex cross-functional projects and influence senior stakeholders
  • Passion for innovation, growth, and building solutions that make a difference
  • Strong communication, analytical, and problem-solving skills


Great-to-haves

 

  • Experience launching and managing B2C and/or B2B products in a digital-first environment
  • Strong expertise and understanding of the Canadian energy sector, including emerging trends, technologies, and regulatory dynamics
  • Familiarity with smart thermostats, EVs chargers, energy monitoring devices, or demand response programs
  • Understanding of Canadian utility incentive models, DSM (demand-side management) programs, or partnerships with energy service providers
  • Exposure to energy analytics platforms or real-time energy data


Why TELUS?


We’re on a journey to reimagine the future of home and energy management. At TELUS, you’ll join a collaborative team that’s tackling real customer problems, driving positive environmental outcomes, and building products with purpose.

 

 
Salary Range:  $102,000-$152,000
Performance Bonus or Sales Incentive Plan:  20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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