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Manager - Purchasing & Inventory Management


Vancouver, British Columbia, CA Toronto, ON, CA

Req ID:  26136
Jobs by Category:  People & Culture, Finance and Corporate Affairs
Job Function:  Financial
Status:  Full Time
Schedule:  Regular


Join our team and what we'll accomplish together

At TELUS, our technology and service innovation create a stronger and more caring world by enabling remarkable human, social and business outcomes. Through our Customers First promise, our team members build relationships with Canadians every day through simple, reliable and helpful experiences, while providing personalized solutions which enrich their lives using the power of technology.
Our Supply Operations team is looking for a passionate and talented individual to lead a team which is focused on improving customer service and the performance of our business.
The Manager, Purchasing and Inventory Management for TELUS’ Home Solutions will collaborate with stakeholders including Product Development, Marketing, Field Operations as well as the extended Supply Operations team to deliver TELUS’ Home Solutions products and services to our customers. You will be responsible for purchasing and planning inventory through TELUS partners and TELUS’ tiered distribution network. 
If you are a high performer ready for a fast paced, highly collaborative role where you will be responsible for engaging team members while learning and supporting cross functional business units in an effort to improve our service for customers, this is the role for you.


What You Get:

  • Opportunities to work in a highly visible portfolio, with exposure to senior leadership from different business units across the organization
  • A fast paced environment that allows you to excel, lets you be your best every day, and supports your personal and professional development
  • An organization that actively supports you giving back to the community you live in
  • Competitive pay and benefits such as optional stock purchase plan, direct contribution pension plan, flexible work styles, and more


What You Will Do:

  • Lead and develop a high performing and highly engaged team
  • Nurture the personal and career development of team members to ensure they are well positioned to be able to support the changing needs of TELUS and our customers
  • Provide input to, and support the development of, the Purchasing and Inventory Management and Supply Operations strategy
  • Engage the team in continuous improvement to drive out inefficient work processes
  • Introduce best-in-class supply chain management techniques and practices with a focus on disciplined execution, consistently meeting or exceeding internal customer and external supply market expectations
  • Manage forecasting and planning activities for materials supporting all TELUS’ Home Solutions products (TV, Internet, Smart Security and Automation)
  • Provide on-time availability of equipment to regional warehouses, field services partners and; TELUS retail stores through effective ordering and vendor management techniques



What you bring

  • A passion for customers and improving the customer experience
  • Excellent communication and presentation skills, ability to communicate complex concepts at all levels, from front line to senior management
  • Superior analytical, problem-solving, and relationship-building skills
  • Track record of improvements through team member involvement, process simplification and effective leadership
  • Strong understanding and experience of purchasing and inventory management systems, KPIs and key performance drivers and controls
  • 8+ years of equivalent, relevant experience, 8+ years in a Supply Chain role (latter, external hire)
  • 2+ years people leadership experience (external hire)
  • Post-secondary degree required
  • Professional Supply Chain Management certifications (e.g. APICS CSCP, SCMA SCMP) preferred 


A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

2021 engagement score

Team members worldwide

# of years voted One of Canada’s Best Corporate Citizens


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.