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Medical Office Assistant - TELUS Health (Vancouver)

Location: 

Vancouver, British Columbia, CA

Req ID:  31419
Jobs by Category:  Health
Job Function:  Clinical / Medical
Status:  Full Time
Schedule:  Regular

Description

 

Status: Regular Full-time - Monday to Friday - 8:00 am to 4:30 pm or 8:30 am to 5:00 pm
Location: Suite 301 – 808 Nelson Street, Vancouver, BC (On-site position) 

 

Who is TELUS Health?

 

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. 

 

Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.

 

Do you share our passion?

 

Let’s create a healthier future, together! 

 

Create awesome experiences for our customers!

 

 

 

Our team and what we’ll accomplish together:

 

At TELUS Health - Care Centres, we have one of the largest networks of Care Centres in Canada. We are leveraging the power of technology to provide Canadians with better health outcomes. Connecting health teams, streamlining workflows, and empowering patients to manage their health are just some of the ways our digital solutions promote collaboration and efficiency.

 

We are looking for enthusiastic, customer service minded individuals who want to work in a collaborative, friendly and supportive environment! 

 

As a Medical Office Assistant you will provide excellent client care by assisting the medical and professional staff in managing client activity. You will develop strong relationships with other health care providers in the community including general practitioners and specialists. To this end, you will work together with support staff, in various physician and health care provider’s offices, to build one-on-one relationships that will facilitate ongoing communications and cross-referrals.


What you’ll do:

 

  • Scheduling appointments and arranging for specialist consultations
  • Preparing clients for tests and examinations
  • Updating medical records
  • Contacting clients to remind them of required tests, examinations and follow up consultations
  • Participating in the company’s health plan programs
  • Connecting with clients, supporting continuity of care
  • Provide support for general office administrative functions including medical records management

 

Qualifications

 

What you bring:

 

  • Minimum of two years of healthcare experience and medical terminology required
  • Medical Office Assistant Certification preferred
  • Electronic Medical Record (EMR) experience required
  • Good knowledge of Word, although more extensive computer knowledge is and asset as well as 45 words per minute typing speed
  • Exceptional organizational and customer service skills
  • A team player capable of interacting professionally with staff and physicians with a positive attitude
  • Ability to handle and communicate effectively with challenging clients

 

 

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.