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P&C Business Partner Consultant


Vancouver, British Columbia, CA Burnaby, British Columbia, CA Edmonton, AB, CA Calgary, AB, CA Victoria, British Columbia, CA

Req ID:  27593
Jobs by Category:  People & Culture, Finance and Corporate Affairs
Job Function:  People & Culture
Status:  Full Time
Schedule:  Regular



Join our team


This is not your traditional HR team; we embrace change and have fun reinventing the future of work. We are as passionate about our team as we are about our business and thrive on thinking out of the box, delivering in new ways, and supporting exceptional team member experiences.


It’s an exciting time to be a member of the People & Culture (P&C) team who are leading strategies to strengthen the TELUS culture with cutting-edge initiatives and programs. We strive for excellence in everything we do and have an unyielding commitment to inspiring and motivating TELUS team members, retirees, customers, and communities to fulfill our “We Give Where We Live” philosophy. Through our technology innovation, we are creating a stronger and more caring world by enabling remarkable human, social and business outcomes. We believe wholeheartedly that we are all stronger together, and this is foundational to our promise to make the future a little friendlier for everyone.


Here’s the impact you’ll make and what we’ll accomplish together


As a People & Culture Business Partner Consultant supporting leaders in the TELUS Home Solutions, you wear several hats: trusted advisor, consultant, project manager and change agent. Toggling between the big picture and then rolling up your sleeves to do the tactical work is second nature to you. You sit alongside and collaborate with the business leaders to provide thought leadership for People & Culture activities.


You are resilient, pragmatic, humble, and possess a great sense of humor. Your counsel is equal parts logic, analysis and strategy. You have a natural curiosity and appreciate that failure and vulnerability are healthy ways to learn and grow. Your passion to make a difference and how you do things will contribute to the success of our internal clients in creating better outcomes for our customers.


Here’s how


  • Leads by example as an ambassador of our culture; drives change by partnering with business leaders and other internal groups to proactively manage changes impacting team members
  • Fosters ONE team culture by liaising with Centres of Expertise to help drive the evolution of business unit programs and solutions
  • Participates in large-scale ad-hoc people projects such as integration of acquired businesses
  • Experience with HR data analysis. Can leverage available tools, reporting and analysis (compensation, talent movement, etc.) to provide business leaders with key insight and data-driven analysis
  • Provides proactive day-to-day coaching to leaders to help improve team member performance and experience
  • Shares best practices and changes to any People and Culture programs and initiatives and ensures they are successfully adopted in a fair and consistent manner
  • Provides guidance and support across a variety of topics including: performance improvement, conflict resolution, compensation, engagement, integration of acquired businesses, development, recognition and communication
  • Provides employee relations support as needed





You’re the missing piece of the puzzle


  • Strong leadership skills gained from coaching and/or management experience
  • Excellent consulting and relationship management skills
  • Sound judgment and demonstrated business acumen
  • Strong communication skills including: Oral, written and presentation skills
  • Ability to work independently and manage multiple demands simultaneously
  • Knowledge of current provincial employment law, HR theory and practices
  • Technical proficiency in Google Workspace (formerly GSuite) and ability to adapt to internal systems
  • Post-Secondary education in Business Administration or Human Resources
  • Minimum of 3+ solid years of experience in a leadership role or People and Culture role



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

2021 engagement score

Team members worldwide

# of years voted One of Canada’s Best Corporate Citizens


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.