Share this Job

PSO Champion / Funnel Management Senior Strategy Manager


Vancouver, British Columbia, CA Calgary, AB, CA Edmonton, AB, CA Toronto, ON, CA

Req ID:  28146
Jobs by Category:  Sales and Marketing
Job Function:  Sales & Professional Services
Status:  Full Time
Schedule:  Regular



Do you have a passion for sales performance excellence? Do you have passion for creating exceptional customer experiences? Are you an experienced leader or sales professional with a proven track record of facilitating change successfully in a sales environment?


Reporting to the Director of Business Strategy Development for Public Sector Sales West, you are responsible to develop a premiere sales culture through methodology and behaviors that will lead to world-class professionals consulting with our customers to successfully achieve business goals.




  • Incorporating Premiere Sales Organization (“PSO”) culture as key to the business planning process to identify investments required to accomplish specific objectives
  • Leveraging sales and business analytics, you will partner with Sales leaders to target areas requiring development of sales methodology and business management
  • PSO Reporting & QQVB (Quantity, Quality, Velocity, Balance) Management
    • Analyze QQVB monthly KPI’s / highlights VP/Director vulnerabilities. Suggest action plan to ensure a healthy funnel
    • Review, manage & distribute Performance Reports (training completion, Playbook usage, contact and coverage)
    • Use various dashboards and performance reports to identify areas for coaching opportunities
  • PSO Execution
    • Drive adoption of Targeted Account Selling (TAS) / Account Plan quality audit process with Sales Leaders
    • Improve use of TAS Lite (fast fail / advance opportunity)
    • Create plan to accelerate New Hire Productivity – provide support on PSO onboarding and training
    • Identity Win stories, Customer reference, Best practices
  • PSO Certification Program
    • Evaluate & coach managers in collaboration with Director to complete manager’s certification
    • Support Practitioner Candidates to complete Practitioner Process with success
  • Field Coaching
    • Work closely with Sales Leaders to identify how PSO will support overall team strategy
    • Increase the quality of leaders coaching session - through observation and feedback
    • Work with Sales Leaders to identify skills gaps and where we need PSO National Team support
  • Share PSO best practices 
    • Work with PSO National Team to understand roadmap of overall program + training & development plan (and provide guidance)
    • Partner with Sales Enablement to identify processes hindering sales velocity, particularly with new hires
    • Partner with other PSO Champions across TELUS to streamline efforts and reduce duplication
  • Monitoring the progress VP team adoption of PSO culture, applying targeted development plans to enable progress in methodology, skills and competency development, and offerings development







  • Proven track-record of managing and directing a highly skilled, motivated, results-oriented, and successful sales team and/or proven track-record as a sales professional
  • Effectiveness consulting with Senior Management across complex organizational boundaries
  • Strong leadership qualities and ability to motivate dynamic teams
  • Excellent analytical thinking, analysis, and problem solving skills
  • Demonstrated facilitation and project management skills
  • Ability to cultivate strong internal and external network of personal relationships to identify issues and opportunities and provides positive, best-in-class perspectives to others
  • Excellent verbal and written communication skills, with a strong customer-focus orientation - demonstrates a vocal and confident style; shares thoughts and opinions and presents ideas with conviction and courage and has a passion for sales excellence
  • Balances strategic thinking with tactical action to drive results
  • Ability to handle multiple assignments and manage major projects to successful completion
  • Sales Acumen: Strong understanding of customer and market dynamics and requirements
  • Results-orientated and able to work independently


Required Experience:


  • Bachelor's degree
  • A minimum of 7 years of experience in a Sales Support and/or Marketing role
  • Experience with strategic planning and the ability to execute strategic initiatives
  • Experience in management consulting, project management, business analytics or a related function in industry (e.g., strategy, planning, operations) is beneficial



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

Consecutive years our annual dividend payment has increased


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.