People & Culture Advisor

Description

Are you ready to shape TELUS’ talent strategy and lead strategic cultural transformation initiatives that keep TELUS at the forefront as an employer of choice?

Position Overview

The Talent Strategy and Culture team is currently looking for a passionate and talented individual to join us as a People & Culture Advisor. At TELUS, we are on a mission to shape the future of work by developing innovative people practices that unlock the power of our culture and the potential of our team, creating a competitive advantage in the marketplace. This role demands insatiable curiosity, energy, enthusiasm, and a knack for managing details to execute our strategic initiatives seamlessly.

Here’s the impact you’ll make and what we’ll accomplish together:

As a People & Culture Advisor, you will play a critical role in supporting the Talent Strategy and Culture team by managing key components of cultural transformation initiatives. You will oversee the logistics of workshops and focus groups, perform in-depth data analysis, and effectively communicate insights and recommendations to stakeholders. Your contributions will directly support the strategic goals of the P&C team, driving positive changes in our team member experience and organizational culture.

Here’s how:

• Project Support: Manage and independently own components of programs or cultural transformational initiatives. Oversee the planning and coordination of focus groups/ workshops or interviews, capturing detailed notes and synthesizing insights to inform and advance strategic recommendations
• Data Analysis: Perform quantitative and qualitative analyses with superior quality, consistency, and accuracy to support informed decision-making and recommendations
• Presentation Development: Assist in creating presentation and reporting materials for various audiences, including senior leaders
• Stakeholder Collaboration: Collaborate effectively with stakeholders at all levels to drive project success
• Change Management: Develop and update communication platforms, including stakeholder engagement websites, to support programs and initiatives
• Performance indicators and budget management:  Responsible for ongoing monitoring and management of project indicators and day-to-day budget management

What you bring

The ideal candidate is an energetic self-starter who thrives in a dynamic, fast-paced, and often ambiguous environment. You are motivated by the desire to create exceptional team member experiences and possess strong attention to detail, communication, analytical, and problem-solving skills.

• Energetic and Self-Motivated: You thrive in fast-paced and often ambiguous environments, driven by the desire to create exceptional team member experiences
• Innately Curious and Analytical: You enjoy researching and uncovering the 'WHY' behind people and cultural challenges, leveraging quantitative and qualitative data to identify actionable insights and informed decision-making and recommendations
• Natural Problem Solver: Comfortable with ambiguity, you systematically tackle complex problems, generating multiple solutions
• Communicator: Leverage strong communication skills to collaborate with stakeholders at all levels effectively; equally adept at capturing detailed notes in focus groups and telling compelling stories through executive-level presentation materials
• Effective Collaborator with Strong EQ: You value diversity of thought and foster positive relationships with team members across the organization
• Extremely Organized: You have a proven track record for setting and delivering results, thriving on coordinating and connecting the dots across multiple projects and programs. You efficiently manage your time and prioritize numerous deliverables
• Detail-oriented: Have a keen eye for detail and ensure high-quality outcomes
• Proficient with Technology: Highly proficient with Google Suite (Slides, Docs, Drive, etc.)
• Resilient and Adaptable: Quickly adapt to changing environments and efficiently manage your time to prioritize numerous deliverables

Qualifications

• Bachelor’s degree in Business or equivalent experience and education
• 3-5 years of project management, business analysis or marketing knowledge and experience

Advanced knowledge of English is required, because you will, , interact in English with external parties (clients, suppliers, candidates, external partners...), interact in English with internal parties (colleagues, internal partners, stakeholders...), as part of this position's main responsibilities, given its  scope.

Great-to-haves:

• Facilitation experience
• Design Thinking, user experience and or journey mapping
• Experience with user acceptance testing 
• Change management experience
• Project management and change management certifications

Why TELUS and People and Culture? Here’s who we are and what we believe:

• We relish sticky problems and thrive in ambiguity – discomfort means we’re learning
• We love that our work improves lives and transforms the team member experience at TELUS
• Everything we do is tied to the business – not dictated by rules or policies
• We expect excellence in ourselves and each other
• We are collaborative. We recognize and have each other’s back
• We challenge ourselves to think differently – and create space for others to do the same
• We look for smart risks and own the outcome(s)
• We value honesty and transparency and want to talk about the tough stuff
• We focus on what we can control – and keep a sense of humour about the rest
• Our team members are as diverse as the communities we partner with and support. We celebrate our uniqueness to create a deep sense of belonging where we bring our whole selves to work.
• Giving back to our team and community is in our bones