Share this Job

People & Culture Advisor - Pensions


Vancouver, British Columbia, CA Edmonton, AB, CA

Req ID:  747
Jobs by Category:  People & Culture, Finance and Corporate Affairs
Job Function:  People Practices
Status:  Full Time
Schedule:  Regular




Ready to be a part of an innovative team that is an industry leader in Total Rewards?


Join our team!


And as part of the People & Culture team, you tackle all kinds. We are not your standard (traditional) HR. We embrace discomfort and we have fun doing it. We’re just as passionate about our team as we are about our customers and we’re looking for people that radiate this passion.


Here’s the impact you’ll make and what we’ll accomplish together!


You will be joining a small, mighty, and innovative team with responsibility for the design, communication, and implementation of the benefits and pensions programs at TELUS.

This role works closely with compensation, finance, benefits administration, payroll, wellness and our external partners. The role reports directly to the Director - Pensions & Benefits.  This group of trusted advisors works diligently to seek to understand what is important to TELUS Team Members as well as the business, by practicing thought leadership and a high level of collaboration.


Here's how...

  • Interface error reporting corrections with the Pay & Benefits team
  • Liaise with third party pension administration team for investigations
  • Testing changes to the system within the SAP environment
  • Manage the pension department mail box on a daily basis
  • Support the creation, documentation and improvement of processes
  • Support year end processing with third party pension administration team
  • Acting as a subject matter expert for pensions programs and services for the TELUS team
  • Analyzing data to look for trends and patterns 
  • Assisting with the resolution of benefits issues from team members to senior leaders
  • Assisting with the process of harmonization and communication of pension plans during mergers and acquisitions





  • A track record of executing and delivering on agreed upon objectives
  • Demonstrated knowledge of pension plan legislation, regulatory environment, and compliance
  • Ability to develop and maintain strong and effective relationships, both internally and externally
  • Excellent communication skills (verbal, written and interpersonal)
  • Adaptable and flexible to changing priorities and working with ambiguity
  • Strong planning (short and long range) and organizational skills
  • Exceptional customer focus with strong professional acumen
  • Excellent organizational skills and able to juggle priorities and tight deadlines
  • Dedicated team player, who demonstrates initiative and independence
  • Certified Employee Benefit Specialist (CEBS) designation would be an asset, though not required
  • Knowledge of SAP is an asset
  • Experience in working with common office suites – e.g. Microsoft Office, Google’s G suite 
  • Experience working with pensions



A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

2020 engagement score

Team members worldwide

# of years voted One of Canada’s Best Corporate Citizens


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.