Sales Enablement Manager (Vancouver, Calgary or Edmonton)

Create awesome experiences for our customers.

Our team and what we’ll accomplish together

We are currently seeking a dynamic result-oriented and motivated Sales Enablement Manager to be an integral part in growing the Sales Performance and Culture within our Technician Field teams. This is an exciting opportunity to be part of a transformational team that drives tangible business outcomes while delivering exceptional customer experiences.  This team is reimagining what can be provided by a best in class and trusted technician team, and the sky is the limit!
With your passion for problem solving and team enablement,  you will set up our technician teams for success by ensuring they are equipped with the tools, processes and training to deliver a best-in-class in-home sales experience for our customers and sales reps.

Working closely with our internal & partner technician teams and operational teams, you’ll transform the systems, tools, support and processes which our teams rely on, enabling accelerated channel growth, and delivery of better business outcomes.  Through collaboration with marketing, system & channel support teams, and peer enablement teams, you’ll develop and project manage immediate, mid-term and long-term improvement plans for our technician teams.

What you’ll do
 

• Partnering with marketing, channel support, and systems teams to develop improvements to the sales process, closing tools and support for the channel
• Project manage the integration and transition of disparate sales and support processes into a streamlined set of tools
• Create a roadmap of enablement & improvement initiatives, including requirements for development teams, you’ll work with our go-to-market primes to rollout changes to field teams and vendors
• Analyze data and collect insights to promote innovation within the channel through business case development
• A relentless pursuit of an exceptional end-to-end value chain experience that considers real-life customer and technician scenarios
• Be a strong advocate for simplification, accuracy and reduced effort for our sales teams

What you bring

• Known for your ability to bring information forward, you are known as a Storyteller who can draw insights from data and make recommendation to senior level audience
• With an ability to bring teams together, you work to establish and maintain cross functional relationships (development teams, marketing, customer experience, technical support)
• Noted for your Exceptional Problem Solving skills you have a knack for assessing a problem and distilling complex information into decisive insights & actionable recommendations
• Ability to analyze data, in order to prioritize and develop transformational programs and influence results / KPI performance
• Strong organizational skills, ability to prioritize, ability to multi-task, work under pressure, meet deadlines in a timely manner and data analysis skills
• Self-motivated and proactive with problem solving skills and able to work with minimal supervision
• Must be able and willing to travel

Great-to-haves
 

• A University degree in Business, Finance, Engineering or other quantitative discipline
• 5 +years of consulting or program management experience
• 3+ years of enabling and or supporting a consumer sales channel
• Familiarity or experience with TELUS consumer products and solutions is an asset

*Successful applicant must be located in Vancouver, Calgary or Edmonton