Sales Enablement Manager (Vancouver, Calgary or Edmonton)


Vancouver, BC, CA Calgary, AB, CA Edmonton, AB, CA

Req ID:  40159
Jobs by Category:  Operations
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular


Create awesome experiences for our customers.

Our team and what we’ll accomplish together

We are currently seeking a dynamic result-oriented and motivated Sales Enablement Manager to be an integral part in growing the Sales Performance and Culture within our Technician Field teams. This is an exciting opportunity to be part of a transformational team that drives tangible business outcomes while delivering exceptional customer experiences.  This team is reimagining what can be provided by a best in class and trusted technician team, and the sky is the limit!
With your passion for problem solving and team enablement,  you will set up our technician teams for success by ensuring they are equipped with the tools, processes and training to deliver a best-in-class in-home sales experience for our customers and sales reps.

Working closely with our internal & partner technician teams and operational teams, you’ll transform the systems, tools, support and processes which our teams rely on, enabling accelerated channel growth, and delivery of better business outcomes.  Through collaboration with marketing, system & channel support teams, and peer enablement teams, you’ll develop and project manage immediate, mid-term and long-term improvement plans for our technician teams.


What you’ll do

  • Partnering with marketing, channel support, and systems teams to develop improvements to the sales process, closing tools and support for the channel
  • Project manage the integration and transition of disparate sales and support processes into a streamlined set of tools
  • Create a roadmap of enablement & improvement initiatives, including requirements for development teams, you’ll work with our go-to-market primes to rollout changes to field teams and vendors
  • Analyze data and collect insights to promote innovation within the channel through business case development
  • A relentless pursuit of an exceptional end-to-end value chain experience that considers real-life customer and technician scenarios
  • Be a strong advocate for simplification, accuracy and reduced effort for our sales teams



What you bring


  • Known for your ability to bring information forward, you are known as a Storyteller who can draw insights from data and make recommendation to senior level audience
  • With an ability to bring teams together, you work to establish and maintain cross functional relationships (development teams, marketing, customer experience, technical support)
  • Noted for your Exceptional Problem Solving skills you have a knack for assessing a problem and distilling complex information into decisive insights & actionable recommendations
  • Ability to analyze data, in order to prioritize and develop transformational programs and influence results / KPI performance
  • Strong organizational skills, ability to prioritize, ability to multi-task, work under pressure, meet deadlines in a timely manner and data analysis skills
  • Self-motivated and proactive with problem solving skills and able to work with minimal supervision
  • Must be able and willing to travel



  • A University degree in Business, Finance, Engineering or other quantitative discipline
  • 5 +years of consulting or program management experience
  • 3+ years of enabling and or supporting a consumer sales channel
  • Familiarity or experience with TELUS consumer products and solutions is an asset


*Successful applicant must be located in Vancouver, Calgary or Edmonton



Salary Range:  $80,000-$120,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.






We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

Days volunteered in our communities.

Team members that work at home or are mobile.

Million customers that TELUS is serving across Canada.


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.